Are you ready to make a significant impact at JPMorgan Chase? As a Commercial and Investment Bank (CIB) GEOS Solutions Associate, you'll play a crucial role in ensuring seamless employee onboarding and support. Join us to collaborate with senior management and various support groups, driving efficiency and innovation in our processes.
Job Summary: As a Global Employee Onboarding and Solutions (GEOS) Associate within the Commercial and Investment Bank (CIB), you will play a crucial role in ensuring seamless employee onboarding and support. You will manage processes related to employee movement, technology provisioning, and real estate relocations. Collaborating with senior management and various support groups, you will promote efficiency and innovation in our processes. Your role will involve working closely with business managers to address system access issues and provide support to GB employees. Your contribution is vital in fostering a collaborative and efficient work environment.
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Job Responsibilities:
- Deliver prompt and effective support to employees facing system access challenges by diagnosing issues, providing solutions, and escalating complex problems to higher-level support teams when necessary.
- Perform comprehensive research and data tracking to bolster business operations, compiling reports and coordinating information to aid in decision-making processes.
- Detect issues and devise efficient solutions to enhance processes and overcome challenges, utilizing critical thinking to analyze situations and make informed decisions.
- Communicate clearly and effectively with diverse groups across the organization, ensuring timely updates and collaborating with team members and cross-functional teams to foster a positive and productive environment.
- Operate independently under pressure, adeptly managing multiple tasks and deadlines while maintaining an organized and methodical approach.
- Complete all tasks with a high degree of quality and attention to detail, ensuring accuracy and efficiency in all work.
- Provide timely project status updates to relevant stakeholders, employing project management tools and techniques to track and manage deliverables.
- Demonstrate expertise in provisioning technology, applications, and market data.
- Uphold a robust control and compliance environment, continuously identifying opportunities to mitigate risk in daily operations.
Required Qualifications, Capabilities, and Skills
- Demonstrated ability to analyze and evaluate information or situations clearly, logically, and objectively.
- Strong client service mindset with proven experience in client-facing roles.
- Recognized leadership skills and ability to partner effectively with stakeholders.
- Effective interpersonal and communication skills across all organizational levels.
- Ability to work effectively under pressure and meet deadlines.
- Excellent judgment and professionalism, with a commitment to maintaining confidentiality.
- Proven ability to manage competing priorities and ensure task completion.
- Consistent embodiment of the firm's values and adherence to the code of conduct.
- Focus on controls and risk mitigation strategies.
- Project management skills with experience leading initiatives or supporting teams.
- Proficiency in MS Office suite of products.
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.