Be at the heart of employee onboarding excellence with our GEOS team. Shape the future of employee transitions and support with cutting-edge solutions and a commitment to exceptional service.
Job Summary: As a GEOS Specialist within Business Support Management, you will manage end-to-end onboarding, technology provisioning, and real estate moves, ensuring seamless employee transitions and system access support.
Job Responsibilities:
- Manage and seamlessly execute end to end white glove onboarding to ensure an exceptional onboarding experience for new joiners.
- Provision technology hardware, applications and market data
- Perform a broad range of operational and control functions such as maintenance of floor plans, recertification of system entitlements and access, execution of real estate moves, manage technology asset capture and provide general white glove trouble shooting support for the business
- Process off boarding, transfers and relocations
- Work closely with senior leadership to facilitate a wide range of projects and daily work as required.
- Address performance successes and concerns with Manager-Associates
- Enforce a strong control/ compliance environment and continually identify ways to mitigate risk in the daily work
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Required Qualifications, Capabilities, and Skills:
- Minimum of 3 years of related experience.
- Client service mindset, recognized as a natural leader, coach, mentor, and valued partner.
- Effective interpersonal, communication, and influence skills across all organizational levels.
- Ability to work effectively under pressure.
- Excellent judgment, professionalism, and ability to maintain confidentiality.
- Exceptional organizational, problem-solving, and process improvement skills.
- Highly proactive with the ability to manage competing priorities and ensure task closure.
- Consistently role modeling the firm's values and code of conduct.
- Focus on controls and mitigating risk factors.
- Project management skills to lead initiatives or support broader team efforts.
- Strong command of the MS Office suite and an innovative mindset adaptable to change.
Preferred Qualifications, Capabilities, and Skills:
- Strong networking skills with a proven ability to build and maintain relationships across diverse teams.
- Ability to innovate and drive process improvements.
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.