The CTPO Operations team is a centralized group within Global Supplier Services that manages the operations for Third Party Oversight and Inter Affiliate approvals firm wide. This group provides consistent monitoring of all Inter Affiliate activity between JPMC legal entities and Third Party vendor engagements in order to ensure compliance to the Inter Affiliate Oversight (IAS) policy, Third Party Oversight Policy and standards across all businesses and jurisdictions.
If you enjoy partnering with contacts across the firm, building strong relationships with your colleagues and helping to move the business forward while helping comply to our regulatory commitments and associated policies, this could be the position for you.
Job responsibilities:
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- Manage, monitor and track a pipeline of Inter Affiliate/Third Party projects compliance to the Inter Affiliate Oversight/Third Party Oversight program
- Responsible for monitoring through various reports, tools, and system research for all projects/services associated with the Inter Affiliate/Third Party relationship
- Monitor and ensure all applicable requirements are completed in the appropriate timeframe based on Inter Affiliate/Third Party risk tier and manage timelines for completion of all relevant process steps
- Understand all risks and issues and be able to explain the significance of the risk to the business representative and other key stakeholders.
- Update the appropriate systems (COMPASS, Qlikview and Cognos) and maintain documentation in accordance with all policies and procedures
- Work with business stakeholders at all levels of the organization to fully understand and document the business needs and any identified solutions to mitigate risks identified while building strong working relationships
- Oversee multiple countries/regions partnering with key contacts in the locations, including SMEs such as Legal, Compliance, Privacy, Tax, etc.
- Participate and drive process improvement initiatives
- Participate in User Acceptance Testing for both technical and process changes including the creation of test scripts/use cases
Qualifications:
- Minimum 10 years in Inter Affiliate Services, Finance, Sourcing, Third Party Oversight, Risk, Oversight & Control, Vendor Management, or related role
- Minimum 5 years experience in an operations environment
- Demonstrated written and verbal communications skills in addition to listening and negotiation skills
- Ability to partner closely with related functions (Legal, Tax, Regional Governance, etc.) to ensure a coordinated and effective program
- Knowledge of regional / local regulatory outsourcing requirements and risk management principles
- Strong knowledge of IAS and/or TPO standards preferred and experience with procurement tools such as COMPASS, Ariba, Cognos
- Demonstrated organizational, research/analytical skills and ability to execute and escalate
- Sound business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions
- Strong understanding of data and process flows
- Ability to drive complex problems to resolution
- Ability to adapt to changes quickly
- Strong experience with the Microsoft suite of products with a minimum intermediate Excel skill level
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.