Job Summary:

As a Collateral Service Specialist IV, your role will be focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Job Responsibilities:

• Reviews pre-closing and post-closing documents from scanned images to ensure compliance and documentation standards are met and support the collateral structure per the approval
• The Specialist is accountable for capturing FRBNY, Core and Business terms (metadata) from key legal agreements in a timely manner to be used for analysis and reporting purposes
• The Specialist must be able to find and interpret language within legal documents to adhere to specific SLAs. Provide support for the Borrower-in-Custody (BIC) program, with the primary objective to increase the value of our pledge pool to the Federal Reserve Bank
• Expand the due diligence and review of loans previously deemed ineligible for pledging due to specific conditions that are within the firm's control to remedy. Reviewing closed loan packages for Commercial Bank & SBA credit files for specific documentation requirements, including regulatory and compliance adherence
• Identifying and communicating documentation exceptions to the market partners. Working with the market partners to research and resolve documentation exceptions
• Entering and updating collateral information on the applicable collateral systems. Indexing documents in Aurora to be archived in the image repository
• Researching and responding to research requests. Perform initial review of loans to determine eligibility to pledge pool
• Participate in partnership meetings with WLS teams to resolve operational errors. Provide continuous improvement ideas to the overall review process.
• Exercising judgment, discretion, and prioritization. Participating in projects and working groups as required
• Understanding and following Bank policy and established procedures. Meeting or exceeding established Service Level Agreements.

• Minimum of 3 years prior loan operations experience in a banking or financial services industry
• Commercial Loan systems knowledge including, but not limited to, ACBS, Loan IQ, ABLE, and/or LeasePak
• Strong knowledge of loan documentation required paralegal certificate a plus
• Detail oriented- understands the importance of details and seeks to understand their impacts; takes methodical approach to tasks
• Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals
• Customer service oriented - must be comfortable communicating with internal/external clients on the phone and via email; possess a desire to own and resolve issues
• Team Oriented- readily shares information with peers and managers; can teach others; willing to assist wherever needed: works toward team success and goals
• Technologically Adept- proficient in use of all MS Office programs; can navigate multiple applications making use of shortcuts; can quickly adapt to new systems
• Excellent interpersonal and written/verbal communication skills. Strong organizational, time management and prioritization skills with ability to multi-task efficiently
• Extensive experience with reading and interpreting loan and compliance documentation/must be able to read and interpret any type of internal/external document. Able to work well in a fast-paced environment
• Independent, self-motivated and a team player. Able to work overtime, when needed