Johnson & Johnson Health Care Systems, Inc. is recruiting for a Chargeback Analyst-Enterprise Contract Management (ECM)! This position will be located in Raritan, NJ.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!
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The Chargeback Analyst will be responsible for managing the Chargebacks process for key Medical Tech distributors. This role is responsible for developing key internal and external partnerships, performing root cause analyses, resolving complex Chargeback discrepancies, partnering with Finance regarding Chargeback credits and deductions, and measuring/monitoring wholesaler compliance. In addition, key responsibilities also include any compliance related activities, such as Sarbanes-Oxley related activities.
Key Responsibilities:
- Manage distributor Chargeback Payments through the CORE, ICS & SAP system
- Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business
- Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions
- Research, troubleshoot, and solve problems of broad complexity
- Collaborate and lead communication with business partners such as Channel Partners, Operating Companies, distributors to identify and resolve root causes on disputes
- Identify and implement process improvements and cost reduction
- Timely reconciliation of SAP and research unidentified deductions taken by Distributors to determine validity
- Maintain monthly metrics on wholesaler accounts
- Develop, create, run reports, and perform trend analysis
- Perform monthly audits and validate outgoing operating company reports and internal data requests to ensure accuracy
- Act decisively while understanding the impact of actions, processes and problems across the department
- Provide leadership to other team members and transfer knowledge across departments, Operating Companies, etc.
Qualifications
Education:
- Minimum of Bachelor's degree required
Skills & Experience:
Required:
- Minimum of two (2) years of relevant work experience
- Demonstrated leadership, analytical, and organization skills, with ability to prioritize successfully and work independently
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite, including advanced proficiency with MS Excel (specifically VLOOKUP and pivot tables); Excel macros is preferred)
Preferred:
- Experience in contracting, chargeback, and/or healthcare
- Knowledge of Model N (ICS/CORE) and SAP
- Project management/leadership experience
- Familiarity, training, or certification with Process Excellence or Lean methodologies
Other:
• This position has an estimated annual salary of 63,000 to 102,350 USD$
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
- Employees are eligible for the following time off benefits:
- Vacation - up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
- Holiday pay, including Floating Holidays - up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.]