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At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
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Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
Payments Risk Analytics takes a data-driven approach to manage fraud at scale. As a Payments Risk Analyst with the Card, Mobile, and PayPal Analytics team, you will be tasked with performing both routine and intensive analyses to assess risk, monitor performance, and mitigate card and digital wallet payment fraud globally. You will work closely with other analysts, product managers, engineers, and data scientists to deliver a best-in-class, risk-adjusted payment experience.
What you’ll be doing (ie. job duties):
- Monitor and report on core chargeback, fraud, and abuse metrics
- Perform routine audits of monitoring to ensure consistent data quality and coverage
- Conduct deep analyses of fraud events and provide actionable recommendations for remediation
- Develop online and offline rules to target transient fraud rings
- Leverage data to identify product gaps and opportunities for proactive fraud management
- Independently assess, prioritize, and deliver on projects that impact core business workstreams
- Work with internal and external stakeholders to drive initiatives and facilitate growth
- Collaborate with the rest of the Card, Mobile, and PayPal Analytics team to deliver an end-to-end card and digital wallet fraud strategy
What we look for in you (ie. job requirements):
- 2+ years fighting chargebacks, fraud, and other forms of payment abuse in an ecommerce environment
- 1+ years experience performing data analysis and querying large datasets across complex databases
- Demonstrated passion for fraud investigations
- Functional knowledge of common fraud patterns
- Endless curiosity to seek out anomalies and get to the core of a problem
- A broad understanding of card payments, chargeback lifecycles, Visa operating rules, and card fraud vectors
- Experience with PayPal disputes and Purchase Protection
- Comfortable using business intelligence tools (e.g., Looker, Tableau, Superset) to create meaningful visualizations, tell effective stories, and drive change
- The ability to prioritize and make quick decisions under tight deadlines
Nice to haves:
- Experience with statistical modeling, machine learning, A/B testing, causal inference, etc.
- Experience in at least one programming language (preferably Python).
- An understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem.
- 1+ years experience in risk analytics in a rapid-growth environment.
Job #: P62757
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
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