Senior Associate Consultant

ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

• The candidate is expected to be bridge between business and technology teams to articulate F&A business needs/requirements to the technology teams.
• Conduct fit gap analysis, impact on related functional areas, acceptability of the solution to the user community, technical feasibility, and efficiency as per the business's requirements.
• Analyze the requirements by demonstrating strong process/solution/ product knowledge, understanding of the business/IT scenario, and understanding of constraints in implementation and technology.
• Adept in conducting focus groups, workshops, meetings to elicit requirements and processes.

• Lead the planning, execution, and delivery of projects, ensuring alignment with business objectives and timelines.
• Develop project plans, define project scope, and allocate resources effectively.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Serve as a Scrum Master, facilitating Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and promoting Agile best practices.
• Coach and mentor team members on Agile principles and practices to enhance team performance and collaboration.
• Act as the primary point of contact for stakeholders, providing regular updates on project status and addressing any concerns.
• Collaborate with Product Owners to prioritize the backlog and ensure clear communication of project goals.
• Ensure timely delivery of project milestones and high-quality outcomes.
• Foster a culture of continuous improvement, encouraging feedback and adaptation of processes.

• Bachelor's degree in [relevant field, e.g., Business Administration, Information Technology, etc.].
• Minimum of 5 years of project management experience, preferably within the banking or financial services sector.
• Proven experience as a Scrum Master, with a strong understanding of Agile methodologies.
• Excellent communication, leadership, and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Relevant certifications (e.g., PMI-ACP, Certified ScrumMaster) are a plus.