Introduction
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
Your role and responsibilities
- Fluency in English (written and spoken) is essential. We are looking for a high level of understanding & fluent communication in the language.
- 2-3 years experience on HR operation services with a growth mindset and having analyical problem solving skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication, interpersonal, and organizational skills and ability to handle mutiple tasks under pressure.
- Understanding of any regional payroll process and proficiency in using
- HR software and tools will be an added advantage.
- Must have good business email writting skills.
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Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Manage the end to end offboarding process including but not limited to the following:
- Issuing necessary documentation to the separated employees & assist in employee and manager queries, which will require a high level of
- English communication (both written & orally)
- Liaising with all involved internal stakeholders to ensure timely & smooth exit process of separated employees.
- Constantly review associated processes and recommend changes for improvements and efficiencies in line with ESA (Eliminate, Automate, and Simplify).
- Communicate in a professional, positive, transparent, and courteous manner at all times with all levels of internal and external stakeholders.
- Handle confidential matters/information with the appropriate level of sensitivity.
- Identify, investigate, analyse, and resolve Issues identified within a process thus ensuring employee experience.
- Monitor and process tickets in the ticketing system. Resolve and close excalated cases.
- Take part in both internal and external audits and ensure all related information are prepared well ahead.
- Collaborating on final pay Inputs to the Payroll Team and closing on employee's Full and Final Settlement (FFS) as per regional legal deadlines.
- Contribute to internal reporting, dashboard, metrics and RCA analysis.
- Stay up-to-date on changes in employment law and best practices related to offboarding.
- Participate in other global HR projects and initiatives as assigned.
Preferred technical and professional experience
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
ABOUT BUSINESS UNIT
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.