Introduction
Introduction :At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.
Your role and responsibilities
This role combines people management with delivery responsibilities like operational guidance, process oversight, accountability for key performance metrics and cost management.
Key responsibilities include:
1. Build and lead the Americas offboarding team in Mexico, fostering a collaborative and positive culture to enhance engagement and productivity.
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2. Provide ongoing oversight of offboarding processes, proactively identifying and mitigating any challenges or delays that could impact operational effectiveness.
3. Develop and implement data-driven improvements to optimize team performance and operational efficiency within the region
4. Partner closely with HR Leaders, legal, ER/LR and other relevant stakeholders to ensure local alignment and successful execution of the offboarding process in their country.
5. Ensure a smooth and positive offboarding experience for separating employees by actively improving the process based on their feedback to enhance overall satisfaction.
6. Responsible for the administrative aspects related to the Offboarding process, should have a basic knowledge of the Offboarding associated legislation, should be knowledgeable of the offboarding system solution being used, should have a good level on handling spreadsheets. We highly value candidates with profficient use & knowledge of the English language, as well as Excel skills.
Required education
Bachelor's Degree
Required technical and professional expertise
- Analysis & decision making
- Communication & negotiation
- Problem solving
- Client services experience
- Flexibility
- Proactive approach
- Teamwork
- Organization skills
- English (intemediate - advanced preferred)
- Excel skills (intermediate - advanced preferred
- Word, Power Point, SuccessFactors & Outlook knowledge
Preferred technical and professional experience
- Payroll knowledge
- Local legislation knowledge
- Excel skills
- English proficiency
ABOUT BUSINESS UNIT
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
OTHER RELEVANT JOB DETAILS
All our positions are eligible for people with disabilities PwD or rehabilitated.