Job Description Summary
Job Description
Role Summary/Purpose
As a member of the HR Technology team, the Senior Technical Product Manager - Workday HCM TPM is responsible for all aspects (planning, forecasting, budgeting, and production releases) of the successful delivery of the Workday HCM product throughout its lifecycle. You will have the responsibility to partner with business customers to clearly develop and communicate a strategic vision and product roadmap, as well as guide cross-functional teams to deliver product features and functions by balancing customer need with business strategy, minimized defects, and technical debt.
Essential Responsibilities
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In this role, you will:
- Troubleshoot and resolve technical issues related to Workday HCM and Documents functionalities and integrations.
- Evaluate Workday weekly and bi annual releases and coordinate with product teams for feature adoption.
- Create and maintain comprehensive documentation for Workday HCM processes, procedures, and configurations.
- Generate and analyze reports to support HR decision-making and compliance requirements.
- Create and maintain Documents in Workday and support Digital Document Distribution.
- Ensure that regional HR practices and system configurations comply with local labor laws and regulations.
- Monitor reasonable usage of WD support hours by vendors.
- Demonstrates superior persuasion and influencing skills that ensure alignment between customer, product manager and development teams.
- Defines Product Vision and Roadmap.
- Collects Customer Feedback.
- Manages Product Data Risk and Security.
- Owns the releases and sprint backlogs.
- Prioritizes continuously in accordance with the understanding and validation of customer problems and needs.
- Demonstrates strategic-level skills in problem solving and ability to navigate through ambiguity.
- Drives dialogues that produce new perspectives and substantial innovation, enhancements and analysis of consequences.
- Mentors other team members.
- Connects ideas and solutions from a broad array of sources (e.g., what other businesses are doing, brainstorming with others).
- Coordinates team's work and performance with broader organizational objectives and manages conflicts between them.
Qualifications/Requirements
- Bachelor's Degree with advanced experience.
- A minimum of 8 years of professional experience in Workday HCM and Documents.
Desired Characteristics
Technical Expertise:
- Strong knowledge of Workday HCM and Documents.
- Familiarity with Workday Reporting.
- Knowledge on other Workday modules like Absence, Talent etc is preferable.
Business Acumen:
- Proactively learns new tools and integrates new methods to drive improved outcomes. Identifies and assesses new technologies that can add value and capability to GE Vernova. Builds rapport with the team and gets buy-in for ideas. Drives stakeholder understanding and acceptance of new ideas in their business. Participates in change programs, such as Lean, by planning implementation activities with other change champions. Implements monitoring and feedback systems. Solicits ideas for improving primary business processes.
- Identifies when additional information is needed from customer/manager/stakeholder and asks relevant questions to obtain it. Delivers solution(s) where additional information may not be needed or available, while clearly stating any underlying assumptions. Communicates status.
- Connects ideas and solutions from a broad array of sources (e.g., what other businesses are doing, brainstorming with others). Pilots new ideas and processes that have not been utilized before.
- Skilled in breaking down problems, documenting problem statements and estimating efforts.
- Produces functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts. Informs stakeholders of customer issues, identifies potential problems, and resolves conflicts when necessary. Responds to questions and dissent in a constructive manner.
Leadership:
- Ensures group understanding of issues and presents rationale to affect outcomes. Resolves conflicting opinions through consensus. Uses appropriate facilitation techniques to gain agreement or move others to action.
- Identifies future roadblocks and promotes data-based problem solving. Assesses & prioritizes problems in relation to organizational goals. Coordinates team's work and performance with broader organizational objectives and manages conflicts between them. Advises others in how to solve difficult problems.
- Understands when change is needed. Participates in technical strategy planning.
- Work with vendor team, evaluate technical solutions and verify effort estimates.
Personal Attributes:
- Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.
- Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
- Innovates and integrates new processes and/or technology to significantly add value to GE Vernova. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems.
- Focused, quick learner, strategically prioritizes work, committed.