Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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About The Team:
The UKG Cloud team is a global team that leverages technology and right-sized processes to deliver world class solutions. You will be part of a Cloud team focused on helping mature the cloud platform, driving maturity across EPIC (Engineering, Product, Innovation, Cloud) value streams, and delivering core capabilities to help scale the business.
About The Role:
In this role you will have the opportunity to demonstrate a true passion for fostering healthy and rewarding experiences for customers and employees alike and at all levels of the organization, including UKG technical leadership, strategic partners, and key internal stakeholders. You will exercise excellent communication skills, conflict management, and navigate evolving team dynamics with a wide degree of latitude. Utilizing highly analytical, creative, and innovation skills, you'll have the opportunity to showcase a high degree of operational excellence. The balance of these strengths while representing the products and services we provide will be crucial to driving our team's mission in maturing these offerings and partnerships to deliver exceptional value.
We have adopted a hybrid working model of 3 days per week in the office and the rest of the week from home. The UKG office that this position can be based in is Noida, Uttar Pradesh, India.
Job Responsibilities:
• Drive advancement of Cloud operational strategy, functions, offerings, and tools.
• Assist in knowledge management processes for internal technical teams.
• Identify improvements to Cloud engineering standards, best practices, and processes.
• Maintain documentation to support changes for products/services.
• Build partnerships with highly matrixed cross-functional internal and external teams.
• Identify areas of opportunity to create efficiencies for key products and/or services, to enhance UKG product offerings.
• Facilitate meetings to discuss initiatives and business strategy while delivering informative, well-organized presentations.
• Track and assist with EPIC Value Stream requests; such as Program Increment planning, backlog grooming, feature grooming, and tracking Cloud dependencies and enablers.
About You:
Basic Qualifications:
• Experience with SAFe Framework or other Agile practices
• 3+ years of experience in an analytical role, working with data to identify trends and make recommendations
• Project Management experience
• Familiarity with work management tools, such as: Jira, Confluence or ServiceNow
• Experience in Enterprise SaaS (Software as a Service) offerings, particularly in delivering resilient, scalable, and highly available solutions
Preferred Qualifications:
• Excellent technical, business judgement, negotiating and influencing skills
• Experience as a Solutions Consultant, Technical Manager or Program Manager
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com