Job Description:
Fraud Investigator
The Role
As a Fraud Investigator, you will be responsible for investigating financial crimes and regulatory violations involving Fidelity customer accounts. You will work in a team environment with other investigators whose primary focus is to protect Fidelity customers, support Fidelity's regulatory obligations and to assist law enforcement in their prosecution efforts.
Fraud Investigations receives fraud escalations from various internal and external sources, including surveillance teams who oversee Fidelity's account monitoring systems, law enforcement and peer firms. Fraud Investigations responds to those escalations by conducting financial account analysis, reviewing internal telephone calls, intelligence sharing, processing Suspicious Activity Reports, and liaison with law enforcement and prosecutors.
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We are actively hiring for 17 new Fraud Investigator openings! These roles are open to our Fidelity regional centers located in Covington, KY, Durham, NC, Merrimack, NH, Salt Lake City, UT, Smithfield, RI, and Westlake, TX. Please see info below regarding our hybrid work schedule.
The Expertise and Skills You Bring
- Bachelor's degree
- Series 7 desirable
- Certified Fraud Examiner and/or Certified Anti-Money Laundering Specialist designation desirable
- A minimum of 5 years of investigative experience involving financial crimes investigations
- Knowledge of anti-money laundering regulations, such as the Bank Secrecy Act of 1970, the Money Laundering Control Act of 1970, and the USA Patriot Act of 2001
- Experience investigating financial industry and similar business-related crime, including investigations involving identity theft, cyber-crimes, financial fraud, securities fraud, money laundering and other related regulatory or criminal violations
- Experience in coordinating investigations and referrals with state and federal law enforcement and providing litigation support, including testimony in court proceedings
- Ability to work independently and handle multiple cases simultaneously in order to personally execute investigative tasks in an environment of strict deadlines
- Outstanding written and verbal communication capability, time management abilities, and proficiency in financial research and analysis
- Ensuring Fidelity's compliance with various anti-money laundering regulations
- Supporting Fidelity's effort to educate and protect customers against a wide range of fraud threats
- Enhancing collaboration with business unit partners, peer firms investigators, and law enforcement for intelligence sharing, benchmarking and prosecutorial efforts
- Documenting case work and preserving evidence of criminal activity in accounts
- Focusing on opportunities for process efficiencies and automation
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Fraud Investigations Team, acting in accordance with the USA Patriot Act of 2001, investigates criminal violations in accounts ranging from identity theft, money laundering, securities fraud and other regulatory related issues.
Team members have in-depth knowledge of retail systems, market mechanics, fraud detection and case management tools. They also maintain strong relationships with peer firm investigators, law enforcement and regulatory agencies in support of case development. They frequently provide evidence to state and federal law enforcement and provide testimony in court proceedings when necessary. Fraud Investigations also coordinates fraud incident response efforts internally with the Financial Intelligence Unit, Fidelity Legal, Media Relations, Security and business unit risk organizations.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.