We are seeking an experienced Senior Salesforce Business Analyst who has a strong understanding of media process implementation using essential Salesforce technologies and knowledge in the media industry.
The preferred candidate will also grasp the fundamentals of customer-centric solutions. In this role as a Salesforce Business Analyst, your responsibilities will include facilitating discovery from a business analysis angle, refining requirements, and drafting stories.
We accept CVs in English only.
#LI-DNI
Responsibilities
- Develop and uphold a prioritized backlog of EPICs in line with the long-term objectives of the business
- Work with key stakeholders to ascertain, record, and define major features as EPICs
- Continuously revise and refine the backlog based on evolving business demands or input
- Analyze to recognize different user personas engaging with the platform
- Connect persona-specific requirements to platform features and design
- Conduct workshops to verify and refine persona definitions and alignments
- Establish and describe Business Process Architectures with enterprise architects and development teams
- Record and convey how business processes are configured to boost efficiency
- Offer consultative advice in BP architecture configurations
- Segment EPICs into manageable user stories for development execution
- Establish explicit and quantifiable acceptance criteria for each user story
- Lead agile ceremonies, concentrating on enhancing user stories based on input and project progression
Want more jobs like this?
Get jobs in Soacha, Colombia delivered to your inbox every week.
- 3+ years of experience with Salesforce
- Skill in preparing requirements and user stories
- Competent presentation skills
- Certification in Salesforce Administration
- Comprehension of media processes
- Advanced proficiency in English at B2 level or higher
- Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
- Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
- Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
- Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
- Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
- Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
- Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
- Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
- Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams!
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.