Lead Business Analyst

Join our distributed team as a Lead Business Analyst dedicated to optimizing a custom insurance policy administration application.
You will occupy a critical position in ensuring effective knowledge transfer, thorough documentation, and seamless collaboration with business users and development teams. We invite you to apply and contribute to our forward-thinking initiatives.

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Responsibilities

• Conduct knowledge transfer to gain a thorough understanding of the product
• Master configuration tasks, including rating mechanisms and user interface features
• Prepare detailed documentation for prototypes and configuration processes
• Create Epics, Features, and User Stories within Microsoft Azure DevOps for intricate functionalities
• Build a centralized knowledge repository to document all knowledge transfer and related activities using Microsoft Office and SharePoint
• Support ongoing efforts in configuration and troubleshooting
• Analyze production issues to identify root causes for the core team
• Develop issue-specific documents that enhance team understanding
• Craft comprehensive user requirements documents that outline solutions
• Collaborate with business users, vendor business analysts, and development teams to address issues and propose actionable steps
• Facilitate the elicitation and estimation of business and technical requirements

• At least 5 years of experience in business analysis with a concentration in insurance applications
• Proficiency in SQL to perform data analysis and generate reports
• Background in analyzing documentation and managing requirements
• Familiarity with Insurity or comparable insurance policy administration platforms
• Understanding of requirements and change management workflows
• Excellent English communication skills for client interactions

• Background in managing migration projects
• Certifications in Business Analysis or relevant disciplines
• Knowledge of agile principles and methodologies
• Competency in using Microsoft Office Suite effectively
• Familiarity with SharePoint features and capabilities

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills