Overview
Enterprise Mobility is the world's largest car rental operator and an industry leader in mobility and technology. We're one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.
Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
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At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
This position offers the opportunity to work fully remote within the United States (except for Alaska and/or Hawaii). Team members who choose virtual / remote work should have an adequate space to serve as their home office, and must be able to work a schedule within U.S. Central Standard Time core business hours. #LI-REMOTE
Responsibilities
As a Lead Systems Engineer you will be responsible for using your technical knowledge to solve business problems. We are looking for a talented individual that can serve as a subject matter expert in their area of focus and represent their department on complex assignments. You will be responsible for evaluating elements of technologies effectiveness through requirements gathering, testing, research and investigation and make recommendations for improvements that result in increased quality and effectiveness. You will be required to listen to and evaluate customer needs to determine and provide high quality solutions that align with customer expectations.
As a Lead Systems Engineer, you will be responsible for evolving and maintaining the infrastructure that sits underneath our primary reporting systems. In this position, you will perform monitoring, proactively react to bottlenecks and areas of concern, configure, and support our Kubernetes environment work to cross-train with other team members. In this role, you will perform as the primary business hours on-call support, as well as assist with off hours on-call rotation as needed after onboarding. Current off-hours on-call rotation is 1 week, every 3 weeks although this is subject to change as the team dynamics evolve.
As an Lead Systems Engineer you will be responsible for:
- Providing analysis, design, development, implementation, and support of Azure platform solutions and related technologies
- Partnering with various IT teams, vendors, and lines of business to ensure solutions are built to best practices and will meet all applicable business, legal, and audit requirements
- Creating and maintaining accurate documentation of technical requirements, designs, infrastructure, and support processes
- Proposing software and/or configuration enhancements to adapt to changes in business requirements or to gain efficiencies through automation
- Improving Cloud Data Engineering solutions and systems for protection against evolving threats and efficiency
- Coaching and developing other members of the organization on the best practices that should be followed in Data Management and cloud platform development
- Managing access and permissions where necessary and implementing automated solutions
- Troubleshooting and managing issues related to platform, Azure objects, Databricks, etc.
- Obtaining an in-depth understanding Cloud Data Engineering enterprise technologies, as well as key business and security drivers as they relate to the projects
- Driving continual improvement processes to enhance the end-user experience, increase technology value, and improve security posture
Key Characteristics:
- Intellectual curiosity. People who require strict work boundaries and/or prefer to focus within a single technical domain may not be as well drawn to this role.
- We are looking for someone with passion who loves a challenge. This person has strong engineering instincts and can sense risks while navigating towards solutions.
- Automate everything mentality. Understanding how to integrate disparate technologies using vendor APIs and orchestration tools is paramount to the success of this candidate. This person needs to be interested in more than clicking a button; this person must be involved in replacing button clicks with automation.
- Ability to see the bigger picture. This person will understand the connections among all elements of a solution. They will help others see how their systems and related decisions connect to the bigger picture and affect success.
- Communication skills. This person is an active listener and a fully engaged communicator. They will engage in projects and not wait for questions to be packaged up and delivered - rather, they will actively participate in the projects assigned.
- Comfortable with uncertainty (and the certainty of change). This person can anticipate change and is willing to embrace uncertainty, confidently knowing that they can be patient and adapt.
- Execution orientated. This person has a strong sense of initiative and can define their path forward from a high-level vision.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Required:
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
- Must reside in the United States (does not include Alaska or Hawaii)
- Must be able to work a schedule within U.S. Central Standard Time core business hours.
- Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field
- 5+ years of related experience
- 3+ years of experience working with Cloud technologies
- Experience in Python or Azure SQL
- Proficient knowledge Linux (Ubuntu preferred) and command line scripting
- Experience with configuration management and build automation capabilities such as Git/Jenkins/Azure DevOps
- Working knowledge of modern IT infrastructure components, including but not limited to: networking, load balancing, firewall rules, SSL, system management / monitoring, and hardware components (storage, CPU, etc.)
- Incident/Problem/Configuration/Change management
- Must be curious and interested in exploring modern technologies, and have a desire to push your skillset outside of your comfort zone
- Must be capable of leading meetings and discussions focused on the creation of the overall solution versus the underlying technology
- Ability to effectively prioritize work on multiple simultaneous requests and execute tasks in a fast-paced environment while balancing conflicting demands
- Effective communication skills with the ability to communicate technical details in a clear, concise, understandable manner while being able to relate to, and influence, both technical and non-technical staff
- Must have good troubleshooting and problem-solving skills, including debugging multi-threaded applications
- Must be able to both collaborate in a team-oriented environment and work independently with direction
- Must be committed to incorporating security into all decisions and daily job responsibilities
Preferred:
- Experience automating cloud deployments using Azure Resource Manager or Terraform
- Expert knowledge of HTTP/HTTPS protocol, Web APIs, XML, YAML, JSON, SOA/Web services and best practices
- Experience in delivering software through entire SDLC process
- Professional experience working within ITIL processes
- Experience with Big Data solutions and no SQL DBMSs
- Basic understanding of Microsoft Security services (e.g., Microsoft Defender for Identity, Azure Prior experience leading large-scale projects
- Intermediate level experience with PowerShell scripting
- Experience with API Integration
- Knowledge and working experience with Agile methodologies
- Experience administering SSRS
- Experience developing SSRS reports
- Experience with Power BI Reporting