We are seeking a visionary and technically adept AVP of UCC to lead our Webex UCC environment. In this critical role, you will be responsible for developing and executing a comprehensive UCC strategy, overseeing the successful completion of migration to the cloud, and ensuring the ongoing optimization and utilization of our Webex environment.
This position offers a unique blend of strategic planning, technical leadership, and project management. The ideal candidate will be a CCIE-level individual with a deep understanding of Webex capabilities and a passion for driving innovation in the UCC space.
Req.#629504171

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Responsibilities

• Establish and implement a multi-year strategic plan for UCC laying out plan for all major technologies
• Perform as a solution architect for Unified Communication and Collaborations utilizing extensive technical knowledge to design and implement a fully integrated environment including real-time communications, content collaboration and AV technologies heavily utilizing Cisco/Webex technologies
• Complete transition of webex from on-premises solution to cloud based services
• Manage and optimize the Webex environment to ensure its performance, stability, and security
• Develop and implement policies and procedures for Webex user administration, feature configuration, and access control
• Provide ongoing support and training to users on Webex functionalities and best practices
• Conduct regular reviews and identify opportunities for further optimization and feature utilization
• Provide technical leadership and expertise to the UCC team, ensuring a deep understanding of Webex architecture and functionalities
• Stay current on Webex technical advancements, certifications, and best practices
• Collaborate with IT and Security teams to integrate Webex with existing IT infrastructure and security protocols
• Identify and implement new Webex features and functionalities to enhance user collaboration and productivity

• 5+ years in technical operations, architecture, or equivalent progressive roles
• 5+ years in supervisory or management capacity
• Min 10 Years of comprehensive and deep experience in IT, preferably with large implementations of unified communications and collaboration and in managing large, complex enterprise environments
• Strong leadership and management abilities. Ability to lead cross-functional project teams in implementing projects of a complex nature and experience leading technical teams comprised of architects, engineers and operations
• A deep understanding of the interdependent relationship between UCC technologies, including network and voice infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT
• Experienced in Solution Architecture, program management, engineering, vendor management, project management and network support
• Ability to engage in detailed technical discussions, strong analytic reasoning and problem-solving skills
• Strong time management, research, and troubleshooting skills
• Excellent written and verbal communication skills
• Confident speaker with ability to present, interact, and connect with executives, engineers and technical contacts. Ability to understand and articulate complex concepts in a clear and concise manner
• Bachelor's Degree with a major in Electrical Engineering, Telecommunications, Computer Science, or related field - required
• Professional certifications from leading equipment vendors: Cisco CCIE Collaboration preferred
• Hands-on experience implementing Webex UCC technologies in an enterprise environment. MS Teams experience a plus

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program