Lead Director, Clinical Innovation

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

The Lead Director of Clinical Innovation is a critical leader and has responsible for managing and successfully driving the strategic analysis portfolio and initiatives that solves key business problems and creates new sources of value for Grievances & Appeals & Behavioral Health functions within Aetna's Clinical Solutions business unit.

• Leads, partners, and collaborates with cross-functional teams, to include key internal and external stakeholders, to analyze, develop, test, and implement innovative solutions
• Drives or guides innovation scope using a Aetna's Clinical Innovation repeatable methodology across incubation and acceleration phases; idea concept and solution development, proof of value management and evaluation, pilot planning and delivery, scaled readiness, value realization and monitoring. Manages and develops interventions and facilitates working sessions as well as delivers all required analysis, reporting and presentation materials.
• Supports the evaluation of new concepts, emerging innovation trends and clinical operations/offerings benchmarking within the healthcare industry and subsequently develops these trends into new and innovative solutions that solve key business problems and deliver break through value.
• Responsible for developing, motivating and managing a high-performing team members to meet organizational goals and objectives while effectively managing change.
• Managing and building a strong team through formal training, diverse assignments, and coaching, mentoring and other development techniques
• Contribute to a motivated work environment by working collaboratively and effectively with key stakeholders across Health Care Business and Aetna Clinical Solutions to achieve common goals.
• Supporting CVS Health in attracting, retaining, and engaging a diverse and inclusive consumer-centric workforce that delivers on our purpose and reflects the communities in which we work, live, and serve.

• 8+ years leading complex teams with knowledge of the healthcare system including medical management, claims, and provider networks.
• Strong interpersonal and communication skills, effectively communicate key messages to executive leaders and internal/external stake holders.
• Strong verbal and written communication skills; proven ability to deliver presentations to senior leadership team members
• Strong data and analytics skills to include modeling, synthesizing information and deriving key insights.
• Strong understanding within clinical and health plan operations and value creation methodologies including Utilization and Policy Management, Care Management and Coordination, Quality, Compliance and Regulatory Management
• Successful experience in strategy, innovation and/or portfolio management within healthcare industry
• High ability to consistently produce and create value and meet/exceed committed performance
• High ability to drive new innovation in highly cross-functional environments
• Effectively lead and motivate teams to ensure high standards of performance and outcomes

• Ability to manage and grow a team of individuals to achieve departmental goals at a rapid pace
• Experience creating new capabilities and/or project offerings that result in new value
• Conceptual and structured thinker that has a high degree to generate and translate concepts and ideas into effective strategies that achieve results
• Ability to embrace change, uncertainly and shifting priorities and plans to accommodate broader changing objectives and demands
• Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.
• Experience with enterprise-wide and/or cross-functional large scale initiatives with high degree of complexity.
• 5+ years with demonstrated leadership and experience with the following: Innovation, advanced analytics, generative AI, business process optimization, enterprise business portfolio management/consulting, financial analysis, mergers and acquisitions, strategic planning, risk management.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.