DESCRIPTION

We are looking for a talented Accounts Receivables Associate - Level III - Dispute Resolution to join our team specializing in Finance for our Cummins Inc. facility in Florence, KY.

In this role, you will make an impact in the following ways:

• Efficient Payment Processing : By working with complex customers to process payments, you'll ensure timely and accurate transactions, improving cash flow.
• Customer Account Management : Preparing statements of accounts and answering inquiries will help maintain clear and effective communication with customers, enhancing their satisfaction and trust.
• Account Analysis : Conducting thorough analyses of accounts will provide valuable insights into financial health and help identify areas for improvement.
• Root Cause Analysis : Investigating late payments and suggesting process improvements will help reduce delays and enhance the efficiency of the accounts receivable process.
• Month-End Reporting : Preparing detailed month-end reports will support accurate financial reporting and decision-making.
• Project Participation : Leading or participating in projects related to accounts receivable improvement will drive continuous improvement and innovation within the department.
• Minimal Supervision : Performing activities under minimal supervision demonstrates your ability to work independently and manage your responsibilities effectively.
• Versatility : Handling other assigned duties as needed shows your flexibility and willingness to support the team in various capacities, contributing to overall success.

• Effective Communication : Develop and deliver clear, multi-mode communications tailored to the unique needs of different audiences. This ensures everyone understands their roles and responsibilities, leading to better teamwork and productivity.
• Customer Focus : Build strong relationships with customers and deliver solutions that meet their needs. This will enhance customer satisfaction and loyalty.
• Driving Results : Consistently achieve your targets, even under challenging circumstances. Your ability to stay focused and deliver results will be crucial for meeting financial goals and maintaining high standards.
• Managing Complexity : Make sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems. This skill will help you navigate and resolve issues efficiently.
• Business Partnering : Collaborate with stakeholders and develop partnerships to drive performance that aligns with organizational goals and strategies. Use your business knowledge to guide decision-making and achieve positive results.
• Financial Internal Controls : Assess internal controls and develop remediation plans to mitigate financial reporting risks. This will help ensure the accuracy and reliability of financial information.

• Works with the customer to get information and understanding of the deduction.
• Provides the deduction information to the appropriate person responsible and push for resolution.
• Maintains coding of reasons and updated notes on the chargeback in AR in a timely manner.
• Responsible for entering the request for credit memos to clear the chargeback, follow up for approval, and clearing in the AR aging.
• Looking for this individual to have some understanding of the GL accounts that should be used and how these should be entered in SharePoint site for the credit memo request.
• Provides monthly reporting of chargeback issues. Create and track metrics regarding the progress.
• Leads meetings with the site controllers and site managers to discussed status of aged chargebacks and how to remove roadblocks for resolution.
• Assist in pricing analysis
• Will perform some administrative tasks and other projects as assigned.