CO Salary Range: USD 65,400.00 - 72,600.00 per year

Job ID: 502729

United Companies, is a CRH Company. Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees. We strive to be The Preferred Source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services. We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

Position Overview

The Claims Manager is responsible for the oversight of all claim processing and management activities. This position serves as the primary point of contact between the company and our customers, and provides guidance and support to ensure timely, accurate, and efficient claim processing.

• Workers Compensation Claims, Auto Liability Claims, General Liability Claims & Windshield Claims
  
  • Work with line of business managers and insurance adjusters to ensure claims are managed successfully.
• Oversight and Management of administrative claims processes
  
  • Reporting & record maintenance for governmental agencies.
  • Assist our legal team with obtaining documentation and working with them to help mitigate/manage any claims that require legal assistance.
  • Assist with other duties as necessary.

• High school diploma or general education degree (GED) required.

• Advanced knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook) is necessary.

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, percent, land to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to work well with others in a group or one on one setting.
• To perform this job successfully, an individual should be able to type and use keyboards accurately and have a strong working knowledge of Database software.
• Excellent customer service skills.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to needs.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently, organizes files and work well.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe behaviors and conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
• Initiative - Asks for and offers help when needed; able to consistently work independently.
• Innovation - Generates suggestions for improving work.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
• Confidentiality - must maintain a professional approach to maintaining confidentiality with regard to record keeping, medical records, and sensitive personal information.

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion