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Digital Product Owner

AT Computershare
Computershare

Digital Product Owner

Melbourne, Australia

JOB DESCRIPTION

Location: Melbourne - Yarra Falls

In this position, you'll be based in Melbourne, Yarra Falls office for a minimum of three days a week, with the flexibility to work from home for some of your working week. This role has in-office operational requirements and so we're unable to consider employees who wish to continue an existing, fully remote working arrangement.

We give you a world of potential

Computershare has a heritage of being a leader in the markets within which it operates. It is embarking on an exciting multi-year transformation program to establish the leading digital platforms in the industry that will be deployed globally. These platforms will enable:

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  • Deep understanding of customer and client identity
  • End-to-end digitization of customer journeys
  • Highly engaging and rich client experience
  • Multi-channel experience across online and offline interactions
  • Access to new digital products

A role you will love

The Product Owner is the voice of our customer within our squads and will be responsible for ensuring the product features and functionality are aligned to the customers needs to deliver maximum value and results. You will work closely with the Value Stream Lead to build and deliver cutting-edge customer and client-facing digital applications. You will have a background in either consulting, financial institutions, or fintech; and a strong background delivering innovative digital solutions, product management, a deep understanding of customer needs, and the ability to translate strategic goals into actionable tasks.

Some of your key responsibilities will include:

  • Translate business goals and user needs into a clear product roadmap, ensuring alignment with the overall transformation program
  • Gather and document detailed product requirements from stakeholders, including customers, clients, and internal teams
  • Work closely with cross-functional teams including designers, developers, testers, and marketers to ensure successful product delivery
  • Facilitate regular meetings and communication with stakeholders to provide updates on progress, gather feedback, and manage expectations
  • Oversee the product development process, from initial concept through to launch and post-launch iterations

What will you bring to the role?

We are looking for an innovative and detail-oriented person with a passion for product ownership. You will need to be a mentor and leader who excels in building and developing excellent relationships with all stakeholders and teams to deliver exceptional products.

Other key stills for the role include:

  • Significant experience liaising with stakeholders understand need, propose solutions and translate these for other members of the Squad
  • Experience in agile requirements techniques including Personas, Story Mapping, Product Roadmaps, Backlog Management, etc.
  • Experience of Agile software development - working in a team-oriented and collaborative environment, encouraging the adoption and continuous improvement of practices.
  • Ability to build and maintain strong relationships with clients, including international clients
  • Proficient in product management tools and software, such as JIRA, Trello, or similar platforms, and familiarity with digital development processes and frameworks (e.g., JavaScript, HTML/CSS, React, Angular, etc.)
  • Understanding of cloud technologies (e.g., AWS, Azure, Google Cloud) and DevOps practices

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

ABOUT THE TEAM

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

Client-provided location(s): Melbourne VIC, Australia
Job ID: Computershare-6668
Employment Type: Full Time