The Manager, Transition Services Global Separations is the face of the Advanced Care team. This role provides direct customer care and support for employees that are impacted by reduction in force, retiring or exploring separation from the Company, Managers and Strategic Business Partners.
What You'll Do for Us:
- Responsible for providing a best-in-class employee experience by personally assisting them through sensitive and complex events including (but not limited to) separation & retirement. The scope of the work will be LATAM and APAC based.
- Conduct Transition Essentials and Retirement Planning classes to educate those preparing to exit from TCCC on the various things to consider when leaving the company and how to commence eligible benefits upon exit.
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- Fully enable The Coca-Cola Company to successfully offboard large groups of employees during restructuring or plant closure events, allowing the company to move quickly and efficiently into new operating models.
- Advanced Care support for highly sensitive escalations for employees and stakeholders
- Partner with Employee Relations team as they have employees exiting the company via ER terminations which can be sensitive in nature.
- Subject matter expert for separations (voluntary and involuntary).
- Responsible for updates to Transition Guide
Main requirements:
- 5+ years of Benefits Administration, Compensation, and/or Equity experience
- Full English Proficiency
- Ability to handle sensitive issues in an empathetic and supportive way.
- Excellent verbal and written communication skills.
- Ability to solve problems
- Proven ability to work independently while prioritizing competing deadlines and projects.
What We'll Do for You:
- Offer dynamic career opportunities within a global powerhouse brand.
- Provide scope for professional growth, endorsing ongoing learning and development.
- Craft an environment where your strategic HR initiatives will directly influence company success.
- Encourage innovation, value creation, and impactful change throughout the organization.