At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Regional Manager, Supply Chain Services - Non-Rail Operations and Distribution Services is responsible for leading the operational planning process to handle supply, demand, and terminal capacity. The incumbent handles yard inventory, equipment inventory, staffing levels and terminal expenses. The role analyzes information and makes decisions to optimize performance, maximize capacity utilization, improve customer service, and contribute to the overall terminal performance for all facilities in their region. Furthermore, the incumbent is required to engage with Sales and Marketing as well as customers on a daily basis to discuss terminal capacity and opportunity for new business.
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Main Responsibilities
Operational Management Process and Planning
- Oversee the terminal capacity, inbound and outbound railcar pipeline as well as daily operational planning
- Oversee inventory count and provide creative solutions to maintain suitable inventory levels
- Handle train and truck operation on an ongoing basis by monitoring employee productivity and the timely loading of equipment
- Build safety compliance and improve safety results through regular safety audits, blitzes and walkabouts
- Lead the training activities of new employees and ensure they acquire the proper skills to perform their roles
- Monitor and participate in improving vendor performance, including invoice validations
- Oversee budget and workforce productivity within CN policy
- Maintain communication with the Regional Senior Manager, Supply Chain Services, Director Distribution Services, and others
- Collaborates with Sales and Marketing as well as other functions to improve terminal operation and revenue goals
Safety and Compliance Management
- Contribute to maintaining a safe work environment
- Validate rule compliance including positive feedback for compliance and appropriate follow-up for non-compliance
- Provide coaching
Working Conditions
The role is performed in a combination of office and outdoor environments that operate 24/7 and work shifts which include overnight hours, weekends and holidays. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. to the role requires occasional travel (25%) to locations across North America where CN operates Transload facilities.
Requirements
Experience
Operations
- Minimum 5 years of experience in an operation environment
- Experience working in a unionized environment
- Experience directing employees with safety sensitive or safety critical jobs
Any designation for these above would be considered as an asset
Education/Certification/Designation
- High School diploma or General Educational Development (GED)
- Bachelor's Degree with specialization in Operations, Supply Chain, Engineering, or Business Administration
Any designation for these above would be considered as an asset
Competencies
- Considers environmental impacts in every decision and action
- Leads by example for the safety and security of all
- Demonstrates active listening
- Identified needs and finds solutions to create value for all stakeholders
- Collaborates with others and shares information
- Sets direction and inspires others
- Communicates with impact
- Develops self and others
- Applies critical thinking
- Demonstrates agility and drives change
Technical Skills/Knowledge
- Understanding of Safety Management principles
- Knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Knowledge of data analytics
- Knowledge of business and management principles involved in operational planning, resource allocation, demand and supply, as well as process management
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.