Salary range is:
$82,256.00 - $105,000.00
This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.
The CCC Intelligent Experience Cloud, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
Want more jobs like this?
Get jobs in Chicago, IL delivered to your inbox every week.
The Role
Reporting to the Senior Director of HR Shared Services, the Supervisor, HR Operations supports the HR Centers of Excellence (COEs) and HR Business Partners (HRBPs) in the management of the company's SOC-1 and Federal, state, and local compliance requirements, EEO reporting, background check administration, and a variety of operational processes and reporting requirements.
The Supervisor is accountable for implementing, administering, measuring, and leading all HR compliance activities, ensuring the integrity of employee data within the Workday system and serves as the primary point of contact within HR to the Workday team in IT. Supervising an hourly resource, the Supervisor also oversees daily operational tasks of the function, including invoice payments, background checks, and on- and off-boarding processes, ensuring they are executed on time and with a high degree of quality and customer service.
Key Responsibilities:
- Manage all compliance-related training and communications for new hires and annually for existing employees & contractors; ensure 100% compliance per SOC and regulatory requirements
- Project Lead: Manage top customer three-year background check and motor vehicle report process.
- Support and/or lead audits (SOC) related to business and HR processes
- Consult on employment screening processes, including background checks, reasonable suspicion, and FCRA compliance
- Ensure accurate and timely responses to internal and external employment-related requests, audits, reviews, and other inquiries.
- Prepare detailed reports on compliance status and partner with the People Analytics team to create dashboards that outline compliance employee tasks, metrics
- Complete EEO reporting and annual submission/certification
- Serve as main point of contact and HR subject matter expert between HR, Workday Learning, and IT Workday teams
- Identify potential compliance risks and develop corrective action plans to address issues
- Recommend and implement process improvements in operational workflows to increase efficiency and productivity for users
- Ensure HR processes are documented and repeatable, with established metrics
Requirements:
- BA/BS Degree or equivalent experience.
- Minimum 7 years' work experience; at least 3 years administering or overseeing HR and EEO compliance
- Demonstrated project management and problem-solving skills
- Strong written and verbal communication skills; ability to communicate at every level
- Analytical, with the ability to draw conclusions from large or multiple data sources.
- Ability to identify trouble spots, interesting trends, service delivery issues to develop recommendations.
- Familiarity with process improvement methodologies; black or green belt certification a plus
- Supervisory experience a plus
- Working understanding of Workday's use, capabilities and configuration within an HR function
- Advanced skills in Microsoft suite, especially excel.
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact (800) 621-8070.