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Pega - Workflow/Data Automation Engineer

AT Bank of America
Bank of America

Pega - Workflow/Data Automation Engineer

Charlotte, NC

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

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Job Description:
This job is responsible for driving efforts to develop and deliver complex data solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains.

Position Summary

This job is responsible for driving efforts to develop and deliver complex data and workflow solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data/workflow requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains.

Responsibilities:

  • Leads story refinement and delivery of requirements through the delivery lifecycle and assists team members in resolving technical complexities
  • Codes complex solutions to integrate, clean, transform, and control data and workflows, builds processes supporting data transformation, data structures, metadata, data quality controls, dependency, and workload management, assembles complex data sets, and communicates required information for deployment
  • Leads documentation of system requirements, collaborates with development teams to understand data requirements and feasibility, and leverages architectural components to develop client requirements
  • Leads testing teams to develop test plans, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues and errors, and leads triage of underlying causes
  • Leads work efforts with technology partners and stakeholders to close gaps in data management standards adherence, negotiates paths forward by thinking outside the box to identify and communicate solutions to complex problems, and leverages knowledge of information systems, techniques, and processes
  • Leads complex information technology projects to ensure on-time delivery and adherence to release processes and risk management and defines and builds data pipelines to enable data-informed decision making
  • Mentors Data Engineers to enable continuous development and monitors key performance indicators and internal controls

Qualifications:

  • Experience leading complex data and workflow product development.
  • Strong data analytics/ modelling and SQL query skills.
  • 10 years of Pega hands on experience in delivery of large enterprise complex solutions.
  • Strong communication skills to discuss and understand various business processes.
  • Pega 8, Pega PRPC guardrails and Sound understanding of all Pega PRPC features.
  • Deep understanding of Enterprise class structure, complex workflows and design patterns.
  • Strong experience in Case management, data modeling, Integrations, Agents and performance fine tuning.
  • Strong in UX/UI design expertise and UI guardrails
  • In-depth knowledge of Pega Upgrades, Server Configurations and trouble shooting
  • Strong understanding of Agile development and its delivery model.
  • Packaging and Deployment experience.

Desired:

  • Strong Hadoop/Kafka/Data Lake technology understanding.
  • 3 to 5 years of hands on experience working as the Pega Lead.
  • 5 to 8 years of hands on experience as a Technology lead working on multi-tier web application
  • Experience creating frameworks and enterprise wide applications
  • Excellent communication and interpersonal skills.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
  • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
  • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
  • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
  • People Manager & Coach: Knows and develops team members through coaching and feedback.
  • Financial Steward: Manages expenses and demonstrates an owner's mindset.
  • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
  • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

  • Analytical Thinking
  • Application Development
  • Data Management
  • DevOps Practices
  • Solution Design
  • Agile Practices
  • Collaboration
  • Decision Making
  • Risk Management
  • Test Engineering
  • Architecture
  • Business Acumen
  • Data Quality Management
  • Financial Management
  • Solution Delivery Process

Shift:
1st shift (United States of America)

Hours Per Week:
40

Client-provided location(s): Charlotte, NC, USA
Job ID: BankOfAmerica-JR-25015861
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program