Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Property Virtual Adjuster Consultant I, II or Senior - National General

AT Allstate
Allstate

Property Virtual Adjuster Consultant I, II or Senior - National General

Remote

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description
This job is responsible for investigating, negotiating and settling moderately complex and occasionally complex property damage and liability insurance claims. The consultant uses high resolution photographs provided by virtual imagery solutions to identify damages and write a damage estimate from a virtual setting. This individual reviews the insurance policy, evaluates damages, determines loss coverage, and authorizes payments. The individual works independently, prioritizing the individual's own responsibilities, and managing the individual's own workload.

Want more jobs like this?

Get jobs that are Remote delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


This is a fully remote opportunity on our homeowners/property claims team. The ideal candidate can be seated in the Eastern, Central or Mountain time zone.

Prior homeowners claims experience & Xactimate estimating experience are required.

Key Responsibilities

Uses high resolution photographs provided by virtual imagery and uses advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting

Negotiates claim settlements with customers in accordance with business unit standard methodologies

Communicates empathetically with customers and helps them through their claims process in a fast, fair and easy manner

Reviews the policy and decides how coverage applies and provides the customer with a detailed explanation of both the estimate and the policy

Conducts a detailed review of the property and writes an estimate to capture the extent of the damages

Investigates, reviews, determines and verifies moderately complex and occasionally complex coverage/policy information

Inspects and estimates water damage, hail damage, or smoke and fire damage in a dwelling

Completes and reviews contents inventory, contents pricing, and mitigation bills

Use data and analytics to tell a story and influence decision making

Education

4 year Bachelors Degree (Preferred)

Experience

2 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

* In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

#LI-MP1

Compensation
Compensation offered for this role is $62,800.00 - 97,050.00 annually and is based on experience and qualifications.

At National General, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Job ID: allstate-144587322
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Long-Term Disability
    • Short-Term Disability
    • HSA
    • FSA
    • Mental Health Benefits
    • On-Site Gym
    • Pet Insurance
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Family Support Resources
    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Promote From Within
    • Mentor Program
    • Lunch and Learns
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Allstate.