Senior Operations Assistant

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

ZS Corporate Enterprise Functions operate the firm's core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.

Operations Services provides support services to ZS professionals as they complete their work. The operations services team provides facilities coordination, office operations support, catering coordination, and inventory control.

As a Senior Operations Assistant, you will be at the heart of our office operations, ensuring that our workplace runs smoothly and efficiently. Your role is crucial in maintaining an organized and productive environment, where ZS professionals can thrive. You will manage a variety of operational tasks, from coordinating facilities and supplies to overseeing vendor relationships and supporting office logistics. Your efforts will ensure that our office remains a well-oiled machine, enabling our team to focus on delivering exceptional work.

SENIOR OPERATIONS ASSISTANT

What You'll Do:

• Serve as the welcoming face of our office by handling front desk reception duties, including answering phones, greeting and escorting visitors, and managing mail and deliveries.
  • Act as the primary point of contact for multiple vendors, including property management, suppliers, and office services, ensuring smooth and efficient operations.
  • Collaborate with the landlord to coordinate building services and manage office equipment maintenance, repair, and replacement.
  • Oversee the ordering and inventory of office and kitchen supplies, ensuring that all necessary materials are readily available.
  • Assist with office finance tasks such as expense reconciliation, vendor invoice processing, and general purchasing.
  • Coordinate disaster management functions to ensure the safety and preparedness of the office.
  • Manage and support local office registration processes, both one-time and ongoing.
  • Provide orientation and procedural instruction to new employees, facilitating a smooth onboarding experience.
  • Organize and set up office meetings and events, including catering arrangements, to ensure successful gatherings.
  • Enhance manager productivity by providing comprehensive administrative support, including scheduling, call screening, vendor interactions, and email correspondence.
  • Support IT-related administrative tasks to maintain efficient technology operations.
  • Contribute to special projects as needed, showcasing your versatility and problem-solving skills.
• Hours are 8:00 am - 5:00 pm or 8:30 am - 5:30 pm. This is an in-office position. Must work on-site five days a week.

What You'll Bring:

• High school diploma required. Post-secondary education or Associate's or Bachelor's degree preferred.
• 5 years of relevant experience as an Operations/Administrative Assistant, ideally in a professional services environment.
  • Proficiency in MS Office (Word, PowerPoint, Excel, and Outlook) is essential.
  • Strong oral and written communication skills are crucial for effective interaction with team members and external partners.
  • Maintain a professional appearance and demeanor, exercising good judgment and discretion in all interactions.
  • Demonstrate dependability, punctuality, and meticulous attention to detail in all tasks.
  • Be a proactive self-starter capable of managing a wide variety of tasks and meeting deadlines.
  • Experience working both independently and collaboratively in a demanding environment.
  • Sense of humor is appreciated and contributes to a positive work atmosphere.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:

www.zs.com