Senior Salesforce Administrator

As a Senior Salesforce Administrator, you will:

• Manage and maintain the Salesforce platform, including user setup, security, and data management.
• Customize Salesforce applications to meet business needs, including creating custom objects, fields, and workflows.
• Develop and implement standard methodologies for data management and reporting.
• Provide support to end-users to enhance their understanding of Salesforce functionalities.
• Provide application support to end users, assisting them with resolving issues and answering questions.
• Collaborate with customers to gather requirements and translate them into technical specifications.
• Monitor system performance and troubleshoot issues as they arise.
• Stay up-to-date with Salesforce releases and new features, and recommend improvements to the system.
• Lead projects related to Salesforce enhancements and integrations with other systems.
• Implemented self-service tools and fostered a platform-centric approach to development.

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $124,000.00 - $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Salesforce Administrator, with a focus on complex Salesforce environments.
• Salesforce Administrator Certification (ADM 201) is required; additional certifications (e.g., Advanced Administrator, Salesforce Architect) are a plus.
• Comprehensive knowledge of Salesforce data management, security protocols, and standard methodologies.
• Proficiency in Salesforce reporting and dashboard creation.
• Experience with Salesforce integrations and third-party applications is a plus.
• Proficient in creating, managing, and debugging complex business process automation flows, using flow elements.
• Proficient in Process Builder, Workflow Rules, and Approval Processes to automate workflows and business approvals.
• Advanced knowledge of configuring profiles, permission sets, role hierarchies, sharing rules, and field-level security to control user access, permissions, and data visibility.
• Lightning App Builder & Components: Proficiency in using Lightning App Builder and standard/custom Lightning components to create and customize Lightning pages and enhance the user interface.
• Understanding of setting up and using Einstein Analytics to provide deeper insights and predictive analytics to our end users.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.