About the team
The Assistant Community at Zillow is a vital support system for our executives, leveraging their deep understanding of company operations, policies, and procedures. The assistants handle tasks of a highly confidential and critical nature, ensuring the smooth preparation and collection of information for executive discussions and meetings with both internal staff and external individuals. They are instrumental in preparing presentation materials for leadership meetings and making high-level contacts of a sensitive nature within and outside the company.
The assistants work on diverse problems, requiring a thorough analysis of identifiable factors and exercising judgment within generally defined practices and policies to select the best methods and techniques for obtaining solutions. Our Assistant Community is composed of highly competent operators who are essential business partners to our executives, ensuring the seamless execution of their responsibilities and contributing to the overall success of the organization.
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About the role
We are seeking an Executive Assistant who exemplifies discretion, integrity, and professionalism in supporting senior executives and partnering with other assistants. This a unique role providing rotational support in the highest need areas based on business need as well as managing event ticket logistics, ensuring smooth coordination for team morale events and retreats. The successful candidate will provide comprehensive administrative support, manage calendars, organize travel, and coordinate team events while proactively anticipating needs and driving improvements. Strong problem-solving skills when facing complex tasks are essential for managing requests related to scheduling and events, while exceptional organizational and communication skills are necessary for effective collaboration with stakeholders and to drive improvements.
Responsibilities include:
- Provide top-level support to senior executives with discretion and professionalism
- Act as a liaison with internal teams and external partners
- Manage complex executive calendars and scheduling
- Secure and manage intricate travel arrangements
- Plan and execute internal and external executive events and meetings
- Implement processes for clear communication and operational excellence
- Track administrative activities and drive completion of key deliverables
- Handle expense reporting, records management, and other duties as required
- Anticipate follow-ups and manage upcoming needs proactively
- Support special projects and build partnerships across functions
- Assess and prioritize requests on behalf of executive(s)
- Oversee event ticket management, ensuring proper configuration and access, act as key point of contact, and track utilization
- May require 25% annual travel
This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $88,200.00 - $140,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
An established Executive Assistant with 7+ years of experience, including 3-5 years supporting senior-level executives and 2 years remotely. Experience in effectively managing the administration of a project ensuring key stakeholders are kept apprised. Experience in the technology sector is a plus, though not required. A highly motivated self-starter with strong discretion and judgment, high performance standards, strong attention to detail, and initiative to take action. Comfortable supporting multiple executives simultaneously and navigating changes in executive support.
Qualifications and Skills:
- Proven experience supporting multiple senior executives
- Proficient in various technology applications for remote support
- Excellent communication, negotiation, and organizational skills
- Ability to multitask, prioritize, and manage time effectively
- Exhibit professionalism with subtlety, tact, and sound judgment
- Handle confidential materials with discretion
- Strong problem-solving skills and a collaborative approach
- Work independently with a customer-focused approach, considering key stakeholders' needs
- Innovate and improve processes while proactively resolving issues
- Accept accountability for outcomes and act on constructive feedback
- Proficient in Microsoft Office Suite, Google Suite, Zoom, and Slack
- Experience working in the technology sector and event ticket management preferred, though not required
- Must be able to provide support at minimum during the hours of 9am - 6pm PT with flexibility to be available on call during evening and weekend hours as needed to address urgent event needs
- Candidates located in Seattle, WA preferred
- Bachelor's degree preferred
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.