Meet Yubico: the inventor of the YubiKey––the world's first and leading security key. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. We are a global company with a strong company culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden and Santa Clara, CA. Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.
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At Yubico, we offer:
Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).
Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here.
The Role:
The Global Transportation Manager is responsible for day to day logistics support for all air, sea and truck shipments. Support includes the tracking, issue resolution, escalation and process improvement of all movements of the product from incoming material from the manufacturers to the warehouse or direct-to-customer.
Tasks and Responsibilities:
- Responsible for monitoring and updating ERP for deliveries status, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods
- Provide daily operational support / updates to internal customers, CS/X Team and Planning team, by proactively monitoring Forwarder and Carrier performance
- Bring/advise with initiatives to optimize freight cost, organize shipment budgets and manage Forwarder expense
- Monitor “strategic customer deliveries” and work with carriers to ensure OTD KPI is measured and reported quarterly
- Daily communication with airlines, vendors, truckers, customers, sales representatives and overseas offices
- Participates in the selection of carriers, considering cost, lead-time & capacity
- Maintain quality assurance checks of the supply chain and ability to follow up on issues related to quality of service or product handling
- Maximizes container efficiency by building full loads
- Perform qualitative and quantitative analysis using a variety of tools to solve transportation related business problems. Gather, consolidate, prepare and/or validate data for analysis. Relate findings to key business partners, drive improvements/implementation
- Develop / monitor metrics for programs and initiatives to measure business effectiveness and facilitate continuous improvement
- Dispatch freight for delivery and arrange for pickups
- Record shipment data such as weight, charges and damages
- Rectify problems such as damages, shortages and non-conformance to specifications
- Document and escalate any customer service issues and/or shipping/receiving errors
Basic Qualifications:
- Three to five years of experience as logistics and/or customer service professional with familiarity of logistics suppliers, processes and markets
- At least two years of experience in professional customer service
- Bachelor’s degree or proven related experience desired in companies with technology based OEM companies
- Experience sourcing transportation providers in new markets ie. countries and / or regions
- Strong understanding of international import regulations and all associated required paperwork
- Experience with Freight Forwarder systems, UPS Quantum View, FedEx Ship Manager and TMS
- Knowledge of U.S. Customs Regulations, ECCN, and Harmonized Tariff Schedule
- Proficient in ERP’s (Netsuite preferred) and Microsoft Office products – intermediate Excel skills a plus
- Medical device & ISO 13485 experience a plus
#LI-Hybrid
#LI-BR1
Our U. S. benefits are designed for your overall well-being:
Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family.
Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting.
Wellness reimbursement. We provide you with $100 monthly reimbursement that you can use on your gym membership, a massage, or your favorite online fitness classes.
Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program.
Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year.
Paid parental leave. We love welcoming new members to our YubiFamily! You will have 8 weeks paid 100% so you can take care of your new family.
Commuter Benefits. If you need to commute to the office, we offer commuter benefits.
Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously.
We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.
Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.
Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.
As part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.