Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
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Why should you join the Government Services team?
Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD) and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission critical systems.
Location: Fort Meade, MD
What will you be doing?
World Wide Technology, LLC has an opportunity available for a Systems Engineer to support our Government Services team located in Fort Meade, MD. This position will focus on Engineering and support within a customer's environment.
RESPONSIBILITIES:
- Perform best practice engineering support for an Azure Cloud environment consisting of Windows and Linux servers
- Build, configure, patch and maintain Windows and Linux servers via IaC, Ansible Automation Platform, or other automation platforms
- Integrate services, such as PrinterLogic, distributed file services, and Ansible Automation Platform into the virtualized environment
- Perform application packaging, deployments, documentation, and release control utilizing Jira, GitLab, IaC, and Ansible Automation Platform
- Provide advice, technical consultation, and guidance for Tier 3 / Tier 4 support by analyzing and resolving problems and evaluating alternative means of satisfying user requirements
- Research, test, and deploy security patches and vulnerability remediation changes
- Provide support for the implementation, troubleshooting and maintenance of complex IT systems
- Perform automation tasks through scripting and testing
- Provide follow-up reports (technical findings, feedback, and resolution steps) for root causes analysis and process improvement initiatives
- Actively identify opportunities for improvement, including innovations aimed at improving the user experience, improving efficiencies, and lowering sustainment costs
- Enforce security best practices and guidelines, leveraging knowledge of security policies, network security, and data security
QUALIFICATIONS:
- Bachelor's degree and 8-12 years of prior relevant experience or Master's degree with 6-10 years of prior relevant experience
- Ability to obtain and maintain DoD Secret clearance prior to start date with Leidos. (US Citizenship required)
- Experience building, configuring, patching and maintaining Windows and Linux servers
- Experience planning and executing the integration of services and appliances into Azure or other secure IaaS environments
- Thorough understanding and experience with Azure Cloud services
- Knowledge of basic networking and network protocols (e.g., TCP/IP, routing, firewalls, SSH, VPNs)
- Hands-on experience reviewing and analyzing system logs and events to resolve issues
- Experience developing and providing solutions to complex technical issues and problems that impact development, test and production environments
- Experience implementing and maintaining Entra ID and/or Microsoft Active Directory environments
- Experience documenting standard operating procedures or other documentation to assist operations teams or end users
- Experience developing and deploying Infrastructure as Code (IaC), utilizing continuous integration / continuous deployment (CI/CD) tools, and leveraging automation platforms such as Ansible or Azure Functions
- Understanding of Federal Government application, server, and network security requirements such as NIST, FedRAMP, and FISMA
- Ability to work effectively within a distributed technical team, aided by strong written and verbal communication skills
- Familiarity with the Atlassian suite, including Jira and Confluence
- Ability to obtain IAT Level II (or higher) Certification such as Security + or CISSP within 60 days after start date of assignment. Bachelor's degree and 12+ years of prior relevant experience
Clearance Requirements:
- Secret
Want to learn more about Government Services? Check us out on our platform:
https://www.wwt.com/government-services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities