Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 13 years in a row!

• Automate and optimize service deployments
• Integrate with enterprise authentication services
• Establish and Improve system monitoring while maintaining established security protocols within development, test, and production systems.
• Architect, build and maintain on premise and/or cloud infrastructure to support team and customer initiatives
• Maintain and improve existing infrastructure (build out autoscaling, support new services, optimize for cost efficiencies/authentication/search, etc)
• Administer production, staging and development environments
• Manage and aggregate server logs and monitor for security and system related incidents
• Monitor and analyze system performance, such as server load and resource usage
• Maintain and improve existing build and deployment processes using CI/CD tools
• Apply configuration management disciplines to maintain software revisions, security patches, hardening, and documentation
• Enforce best practices for security and reliability, and drive security initiatives, like access control and vulnerability testing
• Work with A&A Teams to maintain security requirements for operation of systems
• Maintain up to date documentation of designs/configurations, ensuring team members have continuity of recurring tasks
• Maintain status of operations at all times: perform after actions reporting on all outages and work with engineering teams to determine solution and root cause analysis. Present findings to management for prioritization and tasking
• Create and determine required metrics for dashboards and service health
• Follow up on engineering tasks for operational solutions, and validate completion
• Manage operational readiness board - present at weekly meetings and determine if development services are ready for automation based on best practices and maintainability
• Track and ensure routine operations maintenance tasks are completed in a timely manner
• Aligns to the customer's strategies
• Utilizes the customer's enterprise DevSecOps pipeline
• Work with other service providers to support areas of common interest
• On-call support may be required

• 8+ years and Bachelor's Degree in Computer Programming, Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
• 3+ years of related systems programming experience
• Experience maintaining an operational environment and use of monitoring tools and dashboard interfaces (ie. Kibana, Grafana, Nagios)
• Experience working with container images and platforms (Kubernetes/Docker/OpenShift)
• Strong understanding of DevOps and software/application development processes
• Understanding of GitLab, Jenkins, ArgoCD, and other DevOps/Continuous Integration tools for Kubernetes
• Understanding of microservice design and architectural pattern best practices
• Understanding of Python, Bash, and Shell scripting
• Knowledge of network technologies, common infrastructure components, load balancers, firewalls, virtual and physical infrastructure design
• Strong problem solving and troubleshooting skills
• Strong communication and interpersonal skills
• Must possess excellent time management skills and the drive to work unsupervised
• Experience with deploying to on prem/data center infrastructure
• Experience using Jira and Confluence on a daily basis
• Active TS/SCI clearance required and eligibility to obtain a CI poly

• Experience in building processes for deploying to a Kubernetes based environment using Gitlab and Helm
• Understanding of access management and security groups (i.e. IAM, S3 bucket, SSH, VPN, etc.)
• Ability to write and use unit and functional testing

• Location: On Customer Site
• US Citizenship Required

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program