Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 12 years in a row!
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Want to work with highly motivated individuals on high-performance teams? Join WWT today! We are looking for a Senior Network Engineer to join our Government Services team to support our client onsite in San Antonio, TX.
Why should you join the Government Services team?
Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD) and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission critical systems.
Want to learn more about Government Services? Check us out on our platform:
https://www.wwt.com/government-services
What Will You Be Doing?
The Senior Network Engineer will perform the following activities:
- Work in a large enterprise environment providing design and engineering support for upgrades and new installations.
- Support Cisco route and switch and Aruba solutions in a large network environment
- Transformation of existing infrastructure into modern solutions
- Configure, deploy and troubleshoot Cisco and Aruba products and solutions.
- Drives problem resolution for issues experienced in the environment.
- Diagnoses, troubleshoots, and resolves incidents related to Cisco products, services, or solutions.
- Provides answers for products, services, or solutions questions.
- Creates or updates, and delivers problem resolution, project collateral and/or knowledge transfer.
- Assists in documenting and resolving technical problems found in products and solutions.
- Engages and drives appropriate resources for escalations.
- Maintains accurate documentation in incident and knowledge management systems.
- Ensures case management guidelines are followed.
- Effectively communicates (verbal and written) with the customer and Cisco stakeholders on status and progress of service requests
- Must be able to lead, articulate vision, and influence the design, deployment, and analysis of complex networks
- This position will include travel to customer sites. Expected travel is approximately 20%.
Qualification Requirements for the Sr Network Engineer:
- 8+ years' experience with a Bachelor's degree in Computer Programming, Science, Engineering or a related technical discipline.
- Sec+ CE (CASP+ CE or CISSP preferred), CCNP or higher network certification
- Mastery knowledge of networking principals and architecture to include WAN, LAN, Wireless, and Cellular communication
- Mastery knowledge of modern network solutions and applications like ISE, QoS, SD-WAN, SD-Access, 5G, Cloud Networking, system monitoring solutions, and Managed services
- Active Secret clearance required
- Proven experience with:
- Deployment of enterprise solutions
- Hardware/software procurement and life cycle management
- Installation and engineering of new solutions and services
- Creating and delivering suggested new solution roadmaps to all levels of an organization
- Cybersecurity compliance and ATO/SSP documentation
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities