Business Operations Analyst, SC&E Business Operations
Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Job Summary
The Business Operations Analyst plays in key role in supporting the team in various projects aimed at improving organizational effectiveness, employee engagement and overall performance. They assist in data collection, analysis and reporting to identify trends and provide insights to improve efficiency and effectiveness. This is an entry level position that plays a crucial role in supporting the implementation of strategic initiatives.
Responsibilities/Essential Functions
- Collects and analyzes data to identify trends, patterns, and insights. Generates regular and ad-hoc reports for management.
- Provides support for daily business operations, including troubleshooting issues and ensuring smooth workflows.
- Helps in the creation and coordination of training programs, workshops and other learning initiatives aimed at improving employee skills and performance.
- Assists in creating and communicating changes, initiatives and updates to employees and other key stakeholders.
- Assists in the detailed documentation of processes, procedures, and project statuses.
Project Administration
- Managing project documentation and files.
- Scheduling and coordinating project meetings.
- Assisting with procurement and vendor management.
- Assisting project managers in developing project plans, timelines, and resource allocation.
- Tracking project progress, identifying potential issues, and escalating as needed.
- Coordinating with cross-functional teams to ensure project deliverables are met.
- Preparing and distributing project status reports.
- Supporting project change management processes.
Process Improvement and Analysis
- Identifying opportunities for process improvement within the entity.
- Collecting and analyzing data to support process optimization initiatives.
- Developing and implementing process improvement plans.
- Creating process documentation and training materials.
Qualifications
Education
- Bachelor's Degree in Arts/Sciences (BA/BS)
- A combination of education, training and experience may be considered in lieu of a degree.
Work Experience
- 1-3 years of experience in a related field (e.g., HR, communications, change management, business administration), including internships
Specialized Knowledge, Skills, and Abilities
- Strong leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Differently abled