Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
VDI Support Administrator
VDI Support Administrator
Location: Hybrid in Guadalajara or Mexico City
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Required Skills and Experience:
Advanced English
Knowledge in:
- Citrix DaaS, Azure AVD and/or VMware Horizon,
- PowerShell an/or Python scripting
- Tools used for troubleshooting (PerfMon, Wireshark)
- Windows server OS 2019/2022 Windows 11 and AD/Entra ID environments
FSLogix profile management.
- 4 to 8 years of recent experience in VDI management
- Accuracy and attention to details; must have organization skills
- Customer service skills and a high level of professionalism
- Strong written and oral communication skills and good judgment
- Analytical and problem-solving skills preferred
- Management of multi-user and single-user session machine catalogs for different user groups
- Management and troubleshooting of user profiles
- Migration of VDI workloads and upgrading master images used for catalogs
- Vulnerability patch management of master images and static pools, ensuring compliance with security standards
- Ability to support various database platforms and learn new technologies as needed
- Ability to compile network diagrams and flow charts
- Enjoys a fast paced environment
- Demonstrated hands-on experience of progressive experience in desktop or server engineering
- Experience with cloud infrastructure resource management
- Experience with cloud security best practices
The Role:
Infrastructure Management, Virtual Desktop Image Management, User Access Control, Security Management, Troubleshoot and Support, Documentation and Reporting, Change Management.
Submit your updated Resume in English this via.
Wipro offers: Benefits above law, full payroll, constant training, and growth opportunity.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Mandatory Skills: Citrix Server Virtualization - XenServer.
Experience: 5-8 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.