Job Description
Role Purpose
The purpose of this role is to conduct user research, interviews and surveys, and use the information to create sitemaps, customer journey maps, wireframes, and prototypes of a product/ application by applying design thinking principles
Do
- Understand the business/ market need and create a prototype of a product/ application
- Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Deploy different research methods like surveys, market analysis, qualitative research, webex sessions, interviews etc to get inputs on the overall product/ application design flow
- Create strategic design and user-experience decisions related to core, and new, functions and features
- Apply design thinking approach to create a wireframe as per expected application design
- Work closely with business analysts and project manager to understand customer’s expectations and requirements
- Create an interaction design of the product/ application and review it with the customers
- Identify the current limitations clients and users are facing and refine the prototype accordingly
- Continuously take feedback from the customer to finalize the design to create the user interface
- Create and conduct mock-ups for the development of the product
- Support user interface design in developing the static design of the prototype shared to ensure the client needs are met
- Take a user-centered design approach and rapidly test and iterate the designs
Want more jobs like this?
Get jobs in Greater Noida, India delivered to your inbox every week.
Deliver
No
Performance Parameter
Measure
1
Create a product prototype for a customer
Timeliness, accuracy, CSAT, zero customer escalation, innovation %, task success rate
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.