Key Responsibilities

• Perform the duties as IT SPOC to Account leadership team for all CIO services

• Relationship management with senior leaders within Account & their stakeholders to help superior IT services

• Proactively understand opportunities & focus areas and work with larger Wipro/client IT team to create joint action-plan

• Lead & take complete accountability post implementation of ODC to build mutual relationship with business leadership & client IT teams

• Drive business success & new ways of working across Wipro teams

• Send periodic updates about performance of various CIO services

• Setup & drive cadence with key stakeholders to collaborate for joint outcomes

• Implement IT governance (incl. RACI) within Account to streamline all internal operations

• Monitor changes or advancements in business IT systems for Account

• Set objectives & strategies for Account IT

• Design & customize technological systems & platforms to improve employee experience

• Monitor changes or advancements in business systems for Account

• Plan the implementation of new systems within Account

• Oversee technological infrastructure (networks & computer systems) in organization to ensure optimal performance

• Analyse costs, value & risks of IT to advise management & suggest actions

• Manage escalations & new Project Rollout

• Drive IT Policies, Compliance & CSAT improvement

• Drive CIO teams to meet Account business IT priorities

• Fulfil IT requirement for Account's client / external parties

• Represent Wipro IT Organization to client CIO organization

Accountability

• Relationship management

• IT Strategy & Planning

• IT Ops Stability

• IT Security & Compliance

• Timely rollout of IT Projects

• IT Change Manage

Key Skills

• Customer Centric, passionate about client's success

• Leadership, strategic thinking & collaboration skills

• Knowledgeable in Wipro IT infrastructure & applications landscape

• Good business process & functional understanding

• Passion & acumen for change management

• Commercial savviness, good understanding of finance/budget

• Good written & oral communications along with presentation skills

• Leveraging niche technology solutions for innovative problem solving

• Inquisitive, always willing to learn & unlearn

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.