Onsite AV & Conference Room IT Technician

Location: Södertälje, Sweden

We are looking for an AV Technician to support and maintain audio-visual (AV) equipment in conference rooms. This role is ideal for a hands-on technician who enjoys working with technology, solving problems, and ensuring smooth AV operations. You will be responsible for setting up and maintaining conference room equipment, handling support requests, and ensuring that all technical needs are met efficiently.

Responsibilities:

• Install, mount, and maintain AV equipment in conference rooms, including displays, projectors, and speakers.
• Perform basic troubleshooting for AV issues and ensure all equipment is in working order.
• Lay cables and assist with small IT equipment installations.
• Manage and resolve support tickets using a ticketing system.
• Work closely with business owners and stakeholders to support conference room upgrades and technical improvements.
• Maintain an inventory of AV equipment and report on the status of devices and installations.
• Assist in preparing quotations and coordinating invoicing processes related to AV equipment.
• Conduct regular room checks to ensure AV systems are functioning properly.
• Provide polite and professional support to users, ensuring a positive customer experience.
• Troubleshoot and replace desk setups, including monitors, docking stations, and minor computer-related issues.

We are looking for someone who is:

• 0 - 4 years' experience level.
• Hands-on and technically inclined - Comfortable using tools for mounting and installation.
• Organized and responsible - Able to manage tasks and follow processes efficiently.
• Friendly and polite - Strong communication skills with a customer-focused attitude.
• Willing to learn - Open to training and expanding technical knowledge.
• Holds a valid B driver's license.
• Has a professional level of Swedish language proficiency.

Diversity and Inclusion at Wipro:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation, disability status, or any other characteristic protected by law.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.