Network Data Engineer (remote US)
Hours: Mon-Fri 8am- 5pm EST ( Should be available to support customer outside of working hours as needed for immediate downtimes)
Position Location : Remote
Here we grow again!
Wipro is seeking individuals who combine excellent problem-solving skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team. Wipro is a leading global IT solutions and services company with over 240,000 dedicated employees serving clients across multiple continents and 66 countries. We offer a strong compensation package that includes competitive hourly pay, the ability to earn overtime, bonus, and day one benefits. Wipro also offers many opportunities for career advancement within our engaging and exciting culture.
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Position Summary:
Required to support customer with engineering work related to Cisco hardware including, switches, routers, WAN/LAN, SDWAN and WLANs and network. This position will also support Cisco, Meraki devices, and LAN/WAN . As a Network Data Engineer, you will use your knowledge of network IP routing and subnets, designing custom VLANs designs and mi gration of services to IPV6.
Core Responsibilities:
- Support customer with downtime, manage incidents, perform periodic updates on customer devices
- Support escalation needs
- Build custom reports
- Perform on-site and remote health checks
- Process changes and support projects.
- Change control compliance.
- Update tickets and assorted admin work.
Requirements:
- High School Diploma or equivalent
- 4+ years of experience working with voice and data
- Knowledge of Routing/ Switching/ Telco-Transport Layer/ Mobility and ISP environments
- Knowledge of IP and Enterprise Network
- Knowledge and troubleshooting experience with Cisco hardware including, switches, routers, WAN/LAN, SDWAN and WLANs and network.
- Good knowledge of Cisco, Meraki devices experience and network knowledge in managing LAN/WAN.
- Excellent problem-solving and analytical abilities
- Resourceful, with the ability to work independently.
- Strong time management skills and attention to detail
Preferences:
- Prior networking experience in the telecom domain (AT&T, Verizon etc.) for enterprise customers.