Job Description
Role
The WFR role involves managing and enhancing workplace relationships, addressing employee concerns, and ensuring compliance with policies. The position requires effective communication, conflict resolution skills, and a commitment to fostering a positive work environment. The individual should be agile, result oriented in employee relations and passionate about making business impact.
Responsibility:
- Employee Engagement: Drive Engagement through Regular Connects, skips, discussions, Top Talent Connects for the Account, Leadership Connects for the Account, Conduct Skip Level Meetings, Onboard new employees into the account including lateral, campus and those who have moved in from other accounts.
- Career Management: Enable career movements for employees in the account and create awareness of career paths
- Attrition Management: Proactively connect with employees to ensure problems are addressed, connect with managers, employees and conduct retention reversal discussions Guide exiting employees through attrition process and system transactions
- Talent Management processes: Drive executions of talent management processes in the account or anchor central HR processes as a SPOC for the account
- Ensure process coverage across Account, track progress of completion and follow up to get it on track.
- Drive specific HR interventions at the Account or anchor interventions as a SPOC for the Vertical e.g. I and D charter
- HR Support for Business Strategy Implementation: Partner with account heads and business to support business strategy and provide HR support for business aligned projects.
- Org Restructuring Support: Rebadging/Reverse Rebadging
- Compliance and Escalation Management: Handle escalations effectively and bring them to a satisfactory closure: PSH, Ombudsman, Non Compliance issues
- Talent/Cost Optimization
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- Bench Management - Take Timely action on all bench cases
- PIP Closure - Drive PIP initiation, track regularly and close
- Take timely action for non-performance cases.
Pre-requisites
• Excellent business partnering skills, ability to persuade and influence business leaders.
• Strong analytical skills with attention to detail and follow-through.
• Excellent Communication & Relationship Building skills.
• Ability to deal with ambiguity and high pace of working.
• High customer orientation including prompt response to emails/queries.
• Interpersonal sensitivity, team player.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.