Job Description
An Executive Assistant role is difficult to define as each Leader has different levels of autonomy, and some people are assisted virtually. Below is an (non-exhaustive) overview of some tasks that all Wipro Executive Assistants should be able to undertake, depending on the number of executives supported.
Tasks Include:
Calendaring
• Ensure you have full editing access to your Manager(s) Outlook calendar(s)
• Accept/Decline invitations and propose new dates or potential solutions (proxy, meeting minutes, etc) when there is a clash
• Check participant acceptances - advise if someone is unavailable to see if a reschedule is necessary
• Be aware of meeting cancellations and anticipate rescheduling
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• Understand Global Time Zones and Wipro locations for efficient management scheduling
• Prioritize calendar requests from Chairman, CEO, CFO and other WEB members based on the criticality of a meeting.
• As a general rule, customer meetings remain the ultimate priority
• It is possible to reschedule an internal meeting with multiple participants!
• Be responsible for the choice of meeting venue, catering, IT material for meetings
• Be proactive to anticipate prep material ahead of a meeting
• Follow-up post the meeting with regards to thank you notes, next meetings to schedule as required
• Optional: Create pie-charts to show how Manager's time is spent
• Optional: Learn to use MS Tasks for effective follow up on actionables and deliverables
Travel / Visa
• Book travel taking into consideration meeting constraints, prices
• Anticipate visa needs for international travel and potential passport renewals as necessary
• Optional: Keep a tracker with renewal dates
• Be proactive with suggestions of customers or teams to be met in alignment with a trip or stop over location for a trip
Expenses
• Raise expense claims in a timely manner
o Remind Manager to give receipts after each trip or event
o Highlight any claims that are out of policy
• Follow-up to check expense claims are reimbursed, or require additional justifications
Contacts
• Ensure you have full editing rights to your Manager(s) Outlook contacts
• Have a Wipro Go-To list (EAs, HR, IT ...) to help resolve potential issues
o Determine a back-up EA for days when on vacation or absent from the office - the person should be approved by the Exec supported and calendar access should be granted.
o Optional: create good relationships with customer admins to help with scheduling
• Add relevant contact info into Outlook
• Track customer meeting with key information (meeting date, participants, location) along with full contact information.
• Optional: manage a customer database of meetings
• Optional: find out team birthday dates and dietary requirements
Mywipro
• Approve expenses/travel etc requests via MyWipro
o Flag any potential approvals that are out of policy
• Book vacation
• Optional: Track vacation taken by the team
Ariba
• Be able to create a new supplier in the system
• Be able to raise a PO and follow up to ensure payment is made
Optional: Feedback
• Share the word on the ground after a Town Hall - well received, criticism
• Stay close to the team to provide feedback as appropriate (business milestones, new baby, illness, difficulties WFH ...)
Optional: Branding
• Oversee that the correct photos are used consistently internally/externally - propose a new photo shoot when relevant
• Share content on social media that may be of interest (customer posts, team posts, charities, events ...)
Optional: Specific project work
• This is dependent on needs and ideally should be orientated around your interests/skillsets
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.