Skills needed

• Prototyping, wireframing, and user flows using Figma
• Information Architecture
• Basic understanding of application development
• Collaboration and communication In English

Project

Revising and expanding Engagement Studio, an internal web application developed at HP to enable targeted communication with customers through HP apps, push notifications, and email.

Roles and responsibilities

• Get an in-depth understanding of current app capabilities
• Conduct user interviews with HP employees (from the CEP and CRM team) to get their feedback about the application
• Review plans for functional changes to the app with stakeholders (Product and CRM leadership)
• Develop options in Figma using an existing HP UX component library
• Present those options to internal stakeholders from multiple teams
• Regularly review progress and get feedback from UX design team members and software engineering manager
• Deliver detailed specifications in Figma for development
• Work with developers to answer questions and guide development

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