Essential Hiring Skills:

1)Strong navigation analysis skills.
2)Excellent interpersonal skills with a problem-solving approach.
3)Exceptional verbal and written communication, as well as presentation skills.
4)Customer service and soft skills, with a primary focus on customer satisfaction.
5)Proficient in computer tools such as Google Sheets/Docs/Slides, G-Suite, operating systems, internet services, and online tools.
6)Excellent analytical abilities for MIS, data analysis, reporting to internal and external customers, as well as problem-solving, decision-making, and management skills.
7)Basic understanding of troubleshooting issues and implementing necessary changes
8)Basic knowledge of forecasting, scheduling techniques, operational policies, procedures, and reporting.
9)Ability to drive results in line with SLA performance indicators.
10)Maintain AHT, Shrinkage and other operations efficiently.

Experience (Minimum): 2-3 Years

Knowledge or experience in QGIS or arc GIS is preferred.

Responsibilities:

1)Supervise and guide the team members to ensure they meet project goals and deadlines.
2)Assign tasks and monitor the progress of work.
3)Provide coaching and mentoring to team members for their professional development.
4)Address and resolve any team issues or conflicts that arise.
5)Coordinate with other departments or teams to ensure smooth project execution.
6)Ensure that team members follow company processes and standards.
7)Report team performance and project status to higher management.
8)Review and analyze team performance metrics and suggest improvements.

Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.