Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Long Description
Overview:
The Business Analyst must be able to play a leadership role in managing and coordinating the members of the BIA team. They must have excellent interpersonal skills, be self-reliant and generate confidence to the extent that they can take increasing levels of personal responsibility in relation to delivering solutions directly to the client. They will be required to undertake project management duties and lead work streams, participate in RFP responses, Change request proposal development, Provide product demonstration and Perform user acceptance testing.
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Experience and Education Requirements
• BA/BS degree in business/accounting/finance or equivalent experience.
• Thorough understanding of Medicare Advantage health plan operations around Eligibility and Enrollment, CMS guidelines, Member correspondence, Medicare operations workflow, Premium billing and Capitation Revenue reconciliation
• 10+ years experience with customer relations activities, including business process management, issue management, ability to define desired outcomes, and solutions.
• 10+ years experience documenting requirements gathering sessions, processes, procedures, user manuals, and outcomes.
• 10+ year experience developing test criteria and executing the test process.
• Should have hands on experience writing basic SQL queries.
• Excellent organizational skills and attention to detail, with the ability to multi-task and prioritize.
Essential Duties and Responsibilities
• Interact with Clients; prepare a roadmap for Implementation of Software. Contribute in design related discussions.
• Issue analysis and escalation as per the process defines.
• Prepare Precise and detailed Functional Specification Documents, Requirement Specification documents, developing User stories and User Interface Guides
• Get sign off from the client on the requirements, functional specs. Review the configuration documents and transmit requirements to development team.
• Responsible for helping the development team to understand and clarify the functional requirements
• Define processes and procedures and assist with training other BIAs in their use.
• Work with delivery team to communicate business objectives and requirements, help make decisions on delivery options and effort estimations.
• Work with portfolio/project manager to plan analysis work and highlight risks and issues.
• Test, develop, and implement CMS information-based strategies to support new product development. Ensures issues are identified, tracked, reported on and resolved in a timely manner.• Works with health plan clients to identify Change request.• Adjust priorities according to changes in requirements and workload. Communicates needed changes to development team.
• Functional testing of software product and production approval. Testing the software as per client's requirement and ensure software movement to production.
• Mentor and groom other Business Analyst in the team
• Contribute to RFI/RFP responses
Deliver
No.Performance ParameterMeasure1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter
Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.