About this role:
Wells Fargo is seeking a skilled and proactive tools and platform administrator with deep experience and passion for attracting and engaging talent. This role will support the enhancement, expansion, utilization, and optimization of our attraction and engagement platforms and tools on a global scale. You will provide exceptional service and troubleshooting support for users worldwide, develop training and utilization materials, and support the planning and execution of programs and initiatives to enhance the impact of the Beamery CRM and other attraction and engagement tools (LinkedIn, Indeed, and more).
In this role, you will:
- Support the utilization and optimization of various talent attraction and engagement tools, including Beamery, LinkedIn, Indeed and other platforms.
- Collaborate with stakeholders to identify opportunities for Beamery enhancements and optimization.
- Implement and monitor Beamery updates, ensuring minimal disruption to users.
- Develop and maintain documentation and training materials for users.
- Develop and maintain best practices for leveraging attraction and engagement tools.
- Develop and deliver comprehensive training materials, including live sessions, recorded tutorials, and written guides, to drive user adoption and utilization.
- Create and maintain a current repository of training resources accessible to all users.
- Support the planning and execution of programs and initiatives aimed at enhancing the impact of Beamery and other tools and platforms.
- Monitor and evaluate the success of these programs and initiatives, providing insights for continuous improvement.
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- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Experience in a global role, supporting users across multiple regions and markets.
- Strong technical skills with the ability to troubleshoot and resolve issues effectively.
- Excellent communication and interpersonal skills, with the ability to train and support users globally.
- Excellent communication and presentation skills, with the ability to convey data insights to non-technical stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using CRM systems, preferably Beamery, other TA CRM experience could be Avature, Phenom People, Jobvite, Symphony Talent, TalentBrew (TMP) or Salesforce (Jobscience)
- Strong technical skills with the ability to troubleshoot and resolve issues effectively - configuration & technical experience of maintaining CRM
- Experience in maintaining documentation and training materials for users.
- Experience in delivering comprehensive training materials, including live sessions, recorded tutorials, and written guides, to drive user adoption and utilization.
- A plus of experience in managing recruitment tools like LinkedIn, Indeed, Glassdoor, etc.
- CRM experience is a must
- Mid-Shift (Supports US, India & Philippines)
- Currently on Hybrid Work Set Up (3x/week Onsite); With possibility of moving back onsite full time in the future
11 Sep 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.