About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer to support the Capture Platform team, part of Enterprise Content Management (ECM) for Digital platform engineering. This role will support the ECM Center of Excellence Delivery teams for layered vendor production installation,
Support and delivery, cloud transformation and production support of multiple "crown jewel" applications.
Learn more about the career areas and lines of business at wellsfargojobs.com
In this role, you will:
- Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.
- Supports deployments, troubleshooting and activities for ECM COE applications
- Ensure all components are functioning consistently through environments defined in the Development Life Cycle
- Drive solutions to reduce recovery time; contribute by increasing system efficiencies and lowering the human intervention time on related
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tasks
performance, and high availability of the applications
and/or client and technical requirements
integrating with in-house developed or vendor developed solutions or plug-ins via APIs and web services.
changes
limited to: vulnerability remediation, patching, end of life and resiliency scenarios
required by management
applications and partner interfaces
business Management teams
changing priorities
assurance
availability.
Active solutions
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4 + years of experience troubleshooting environments across the entire architecture (i.e. applications to infrastructure)
- 4 + years of experience working with an Enterprise Content Management (ECM) or Service Oriented Architecture Enablement
or platform technologies or cloud native tech stack - 3+ years of Experience troubleshooting incidents, identify root cause, fix and document problems, and implement preventive measures, Experience supporting technical efforts to design, build, and deploy cloud applications at the direction of lead architects, including largescale data processing
- Experience participating in all aspects of the software development life cycle for cloud solutions, including planning,
requirements, development, testing, and quality assurance - Familiarity with Enterprise Content Management principles and practices
- Familiarity with supporting Windows, unix, java & .NET applications
- Familiarity with enterprise content management systems such as Kofax, Kofax Total Agility, Documentum, FileNet etc.
- Understanding of Cloud native technologies and concept
- 3+ Years experience in API or Microservices development
- 4+ years of experience developing or supporting IT Service Management Solutions (ITSM)
- Ability to lead and manage to production goals, deadlines, and various metrics
- Ability to identify root-cause issues/improvement opportunities, and design approaches
- Experience with a customer service mindset and a focus on continuous improvement
- 4+ years of distributed servers platform experience
- 4+ years of application production support experience
- Experience in Ansible, Prometheus, and Cloud engineering concepts etc.
- Experience in implementation of security concepts, and cloud native technologies
- Experience in providing directions to leverage different platform tools like Google logging or Grafana, ThousandEyes or Harness to build different platform capabilities or any other
monitoring or alerting tools (Splunk, AppDynamics etc.) - Ability to adopt an expert engineering mindset and attitude towards learning; ready to face new technical challenges.
- This position is not eligible for Visa sponsorship
- Ability to work extra hours when needed
- This position offers a hybrid work schedule
- Relocation assistance is not available for this position
- 2222 W Rose Garden Ln, Phoenix, AZ
- 2600 S Price Rd., Chandler, AZ
- 550 S 4th St., Minneapolis, MN
- 1525 W W T Harris Blvd., Charlotte, NC
- Information about Wells Fargo's US employee benefits
- Information about Wells Fargo's International employee benefits
25 Sep 2024
Job posting may come down early due to volume of applicants
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$35.14 - $62.45
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
28 Nov 2024
Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.