About this role:
Wells Fargo is seeking a Senior Lead Digital Product Manager within the Personal Lending Servicing Group that has deep agile expertise to design, develop and execute against a prioritized backlog for enabling self-service features and other account management capabilities. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
- Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
- Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Coordinate highly complex activities and guidance to others
- Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
- Strategically engage with all levels of professionals and managers across the enterprise
- Serve as an expert advisor to leadership
- Develop and execute the multi-year strategy to drive sustainable improvements in account management experiences through the digital channel
- Consult with dependent product partners (including legal, risk, compliance and control) on digital application capabilities required to meet business growth objectives
- Define and continually refine KPIs; develop related reporting/dashboards
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- 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of experience with large scale, complex product portfolios with broad scope and impact across large organizations
- 5+ years of experience with implementing APIs and microservices on large scale servicing system of record
- 5+ years of experience in an Agile environment, managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap
- 5+ years of experience leading the development and execution of complex digital business plans, programs and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliance
- Jira and Confluence expertise
- Experience transitioning teams to agile product and portfolio management
- Highly refined communicator, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
- Previous experience with Financial Services or Fintech industry
- Ability to translate and present complex technical data across technical and non-technical groups
- Experience consulting, influencing and partnering with a broad constituency of stakeholders
- Ability to travel up to 10% of the time
- Willingness to work on-site at stated location on the job opening
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
Location:
- 1525 W W T Harris Blvd, Charlotte, North Carolina
Posting End Date:
9 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.