About this role:
Wells Fargo is seeking a Senior Infrastructure Engineer in Technology as part of Chief Technology Office. Learn more about the career areas and lines of business at wellsfargojobs.com .
In this role, you will:
- Incident Management: Triage incidents, engage partner teams, provide status updates, facilitate business user communication.
- Problem Management: Ticket management for daily tasks and efforts that are brought to support attention. Root cause analysis.
- Batch Management: Facilitate batch job creation, implementation, and change. Update batch schedules. Batch job documentation.
- Change Management: Identify forward schedule of change to applications and environments. Review post change implementation success / failures and create actions plans to remediate if required.
- Monitoring: Implementation of Alerts and Configuration - Customize alerting tools based on application specific thresholds.
- Enable business transaction monitoring.
- BCP Support: Documentation and coordination efforts to secure application resiliency prior to BCP event. Test execution during scheduled BCP events
- Capacity Management: Support capacity planning initiatives and provide application information to capacity planning teams.
- Audit and Compliance support: Participate in audit activities and provide data to auditors on production environment variables.
- Lead or participate in high level technical concepts spanning technology and business
- Develop specifications for complex infrastructure systems, design and test solutions
- Contribute to the testing of business, application and technical infrastructure requirements
- Drive solutions to reduce recovery
- Review and analyze solutions for cloud security, secrets management and key rotations
- Design, code, test, debug and document programs using Agile development practices
- Design complex system upgrades
- Resolve troublesome trends as they develop
- Develop a long range plan designed to resolve problems and prevent them from recurring
- Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
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- 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of experience with Data Power
- 4+ years of Application Support experience
- 2+ years of Splunk
- Experience supporting technology at an enterprise-level
- Ability to interact effectively at varying levels of the business and technical organizations; including management
- Strong team or technical leadership experience
- Excellent verbal, written, and interpersonal communication skills
- Ability to work on call as assigned
- Ability to work additional hours as needed
- Flexibility to work in a 24/7 environment
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
- 1525 W WT Harris Blvd. - Charlotte, North Carolina 28262
- 1755 Grant St. - Concord, California 94520
- 3075 Loyalty Circle, Columbus, Ohio 43219
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
9 Sep 2024
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.