• Communicate technical concepts, problems and solutions to both technical and nontechnical audiences as well as translate business requirements and other information into decisioning software logic designs.
• Be responsible for maintaining the required reference data for the decisioning logic, including any offer compatibility and assist in creating post-implementation support documentation.
• Commitment to an enthusiasm for success by ensuring that the delivered product if fully-functioning, performs to requirements defined and approved by the business, and meets or exceeds expectations.
• Interface with key stakeholders to evangelize the platform and unlock profound new capabilities in our Pega driven Customer Engagement Engine.
• Act as key participant in large-scale planning
• Review and analyze complex strategies for product/functionality/experience area
• Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

• Digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 10+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience.
• 3+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 3+ years of Pega Decisioning experience
• Pega version 8 or higher, BPM, or UI experience
• Financial services industry experience
• 5+ years of experience in delivering transformative change.
• Pega Certified Business Architect
• Pega Certified Decisioning Consultant
• Solid understanding of emerging technology
• Embraces teamwork; shares ideas/methods to improve performance, while demonstrating the ability to work autonomously as needed.
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Excellent verbal, written, and interpersonal communication skills.
• Outstanding problem-solving skills.
• Strong collaboration and partnering skills.
• User Acceptance Testing (UAT) experience
• Ability to understand data relationships and perform analysis on Customer Interaction Data
• Ability to draft SQL queries to debug any Customer data related issues.

Job Expectations:

Posting End Date:
30 Dec 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.