About Wells Fargo India & Philippines

Wells Fargo India & Philippines is a critical component of Wells Fargo's strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo's needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

About this role:

Wells Fargo is seeking a Senior Control Management Specialist who will be supporting initiatives to meet the BCM goals and control coverage requirements. The job involves interacting with the business group managers, onshore/offshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, End to End Issue Management support Business and publish various reports to stakeholders.

• Participate in identifying, assessing, managing, and mitigating current and emerging risk exposures within Control Management functional area
• Provide risk management consulting to support the business in designing and implementing risk mitigation strategies, business processes, and business controls
• Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk mitigation strategies
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
• Provide guidance to business groups on the development, implementation, and monitoring of business specific programs to identify, assess, and mitigate risk
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations

• 4+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Candidate must be a graduate of a bachelor's degree or higher.
• Candidate must have 4+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 4+ years of financial services industry experience, of which 3+ years must include direct experience in risk management demonstrated through work.
• Must have good understanding of Process, Risk and Control and experience with RCSA (Risk Control Self Assessments)
• Must have meaningful knowledge across enterprise risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
• The Candidate must also be amenable to work onsite and on a US shift schedule (8pm to 5am).
• Has a demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently
• Has good oral communication skills and strong written communication
• Attention to detail & critical deadlines
• Sound knowledge of MS Office especially Excel and PowerPoint
• Certification in Risk Management such as ORM/FRM/CISA is desirable

• Strong relationship management skills
• Ability to effectively listen and elicit information
• Ability to exercise independent judgment to identify and resolve problems
• Time management skills and ability to meet deadlines coupled with experience renegotiating times lines when needed.
• Sound understanding of industry standards and best practices around risk management processes.
• Good knowledge of risk types, methodologies and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
• Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.
• Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
• Familiar with various quality assurance techniques.
• Proficient at influencing and consulting strategically across a large organization and with various levels of leadership/stakeholders.
• Balance strong, innovative problem-solving skills with the practical ability to implement workable solutions to problems in a fast-paced, deadline driven environment

• Support in Identification, assessment and mitigation of risks across all risk types, in coordination with LOB and assurance activities consistent with the risk management framework and policies established by Independent Risk Management.
• Support LOB RCSA Affirmation process(s) and related feeder/governance meetings.
• Review and approval process for line managers through senior management
• Support the execution and maintenance of RCSA program which includes:
  • Identify risks applicable for the RAU
  • Ensure data is up to date
  • Identify items that are applicable to the RAU in the data provided
  • Identify risk drivers
  • Ensure process inventory is updated in the RCSA RAU
• Assesses, documents, and communicates emerging risks, themes and identified control deficiencies to management and risk partners in a timely manner.
• Foster strong relationships with team and collaborate effectively. Ensures coordination with team, line of business, other business units, Audit, and regulators on risk related topics.
• Ensures internal collaboration with the team, line of business/ partners.
• Interfaces internally with the team, line of business, and risk partners.
• Timely update, reporting and escalation of issues.
• Closely work with GDAs to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes
• Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.
• Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
• Assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees