About this role:

Wells Fargo is seeking a Senior Business Accountability Specialist in Home Lending as a part of Consumer Lending. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns
• Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives
• Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies
• Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
• May serve as a mentor for lower-level staff

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience conducting root cause analysis for data-driven process-related improvements
• Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
• Experience working with changing priorities and deadlines
• Demonstration and presentation facilitation skills
• Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team
• Strong organizational, multi-tasking, and prioritizing skills
• Knowledge and understanding of mortgage loan operations in a high-volume environment
• Knowledge and understanding of mortgage origination process, especially origination fees
• Experience developing and cultivating professional relationships
• Experience with problem analysis, solution implementation, and change management
• Ability to research, compile and perform complex analysis on critical operational data
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Excellent verbal, written, and interpersonal communication skills
• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint) skills
• Experience with the CORE system

• This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to those requirements. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
• This position offers a hybrid work schedule
• This position is not eligible for Visa Sponsorship

• 600 Wells Fargo, Minneapolis, MN
• 8505 IBM Drive, Charlotte, NC

• Posting may be removed early due to the volume of applicants